ID 2024-10234
Program Manager V


Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity! 


CTG's premier client has a contract assignment for a Program Manager V.


Type: Contract

Job Title: Program Manager V

Location: Scranton, PA

*candidates must be able to commute and work onsite in Scranton, PA*

Pay Rate: Based on experience

Work Hours: M-F 8am-5pm

Education: N/A


A successful candidate in this position will possess strong soft skills as well as

  • Proven experience successfully delivering large-scale FTTH programs on time and on budget
  • 15 years project management experience in the optical telecommunications sector
  • Significant experience with telecom network construction methods and equipment
  • Knowledge of optical fiber theory, telecommunications product knowledge, and fiber network design
  • In-depth knowledge of COC products is a plus
  • PMP Certification is a plus



To lead a large-scale, multi-year, Fiber-to-the-Home (FTTH) Engineer, Furnish, and Install (EF&I) program for the Engineering Services (ES) department. Responsibilities include planning, scheduling, coordinating, reporting, execution, invoicing, and program close-out. The position will lead a team of project managers, engineers, technicians, and administrative support personnel. Candidates are strongly encouraged to use a long-term rental for this role as 50% - 75% travel between multiple sites is expected. Incidental travel will be reimbursed by the company. Overnight travel will be limited with the local proximity of the candidate to the project sites.



  • Lead and manage all aspects of the program
  • Establish and drive how COC will meet program milestones and successfully deliver the complete program on time and on budget.
  • Present program status on a regular basis to both COC and the customer’s senior management
  • Establish and report program metrics and service level agreements and track performance
  • Coach and support assigned project managers and subject matter experts; challenge the team to set aggressive objectives to ensure milestones are met or exceeded
  • Continually look for ways to increase the speed of the program. Key areas include reducing permitting requirements and make-ready work through alternative pathways, different construction methods, and utilizing the complete portfolio of COC’s passive optical products.
  • Forecast to ensure the labor pool, including construction crews, for each activity will meet or exceed the required production rates. Present any new resource justifications to ES leadership. Ensure all approved positions are staffed.
  • Coordinate closely with ES Business Operations to qualify new subcontractors and implement an evaluation process to track the performance of all vendors. Take action as necessary to address sub-standard performance.
  • Coordinate with ES Business Operations to track revenue, costs and margins, and continually look for ways to lower program costs


Required Qualifications


  • N/A


  • Exceptional program management skills
  • Demonstrated leadership and teambuilding skills
  • Ability to interface and communicate (verbally and in writing) effectively with all levels of personnel internal and external to COC
  • Capable of creating a vision and persuading others to follow that vision
  • Ability to work across organizational lines to achieve common goals and to influence others who are not direct reports
  • Proven ability to effectively manage competing requirements
  • Make sound decisions based upon a mixture of analysis, experience, and judgment
  • Ability to maintain composure and professional demeanor at all times
  • Ability to promote and implement change as well as foster continuous improvement
  • Ability to build technical credibility with engineering and construction organizations
  • Aptitude for financial disciplines.
  • Proficiency in using Microsoft Office, including Word, Excel, PowerPoint, Outlook, and SharePoint


  • Candidate must be willing to live in the Scranton / Wilkes-Barre PA area to manage the program resources and routinely interact face-to-face with the customer
  • Candidate must be willing to remain in this position for a minimum of one year


Additional Information

  • No third party resumes will be accepted
  • Drug testing and/or other employment-related inquiries may be conducted
  • CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
  • All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)
  • CTG is an Equal Employment Opportunity employer
  • CTG is an E-Verify Company


To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to

About Us

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.


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