ID 2024-10379
QA Tester


CTG's client is looking for a QA Tester for a top software client in the Raleigh, NC area.


Duration- Long Term Contract (possible perm conversion)

Salary- $90,000k - $109,000k

Location- Onsite in Raleigh, NC office


The QA Tester will work within the organization and involve executing and enhancing quality assurance standards for in-restaurant, in-store, web, and mobile customer-facing technologies and services, such as restaurant, fuel, and retail point of sale (POS) as well as back-office systems.


Expectations include: You apply proven analytical and problem-solving skills to validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.  You remain current on trends in our industry as well as the latest techniques/technologies that help drive effective QA processes to improve the results we deliver to our clients.  The ideal candidate is passionate about quality software and will contribute both to the definition and the enforcement of quality assurance processes and procedures based on best practice methodology. 


Duties and Responsibilities:

- Define and enhance standards for QA processes and procedures for the organization. Enforce the processes and procedures on your projects.

- Be a go-to person for QA on the assigned project. Coordinate all test activities for the project to achieve its goals. Advise stakeholders on scope of testing required to achieve the goals in given time.

- Be a mentor for other team members and relay the product knowledge. Provide on-the-job training.

- Work closely with development team, product owners and other team members to determine the scope of testing to ensure maximum test coverage.

- Plan and execute tests for new, modified, or existing solutions to ensure that the final product meets high quality standards, is fully functional, and satisfies the end user expectations.

- Create and execute well-structured test plans, test cases, and test scripts to ensure overall quality of the product is met.

- Identify any potential issues with the product and report the issues effectively to the development team.

- Work collaboratively with development team on the issue resolution and recommend program improvements.

- Perform regression/smoke tests when necessary, as a final check to ensure that the product is of good quality before delivering to the customer.

- Report test results, QA status, and risks to the project team in timely manner before delivery of the product to the customer.

- Replicate and analyze issues related to the current system or reported by the customer including database and environment level investigation.

- Help set up and maintain internal test environments and test data. Install new versions of the applications under test.



- Bachelor?s Degree in Computer Science or Information Technology or equivalent professional experience

- 3+ years of relevant technical QA experience or similar role

- Retail, Fuel Pharmacy, Restaurant, or POS experience is a big plus Office Skills (Word, Excel, PPT)

- Basic SQL/Databases, Basic Linux and XML 

- Ability to work with various QA/Testing tools and technologies (i.e. Jira, Testlink, SOAP UI, Postman)

- Scripting (Python) experience is advantage

- Problem analysis - Retail Process Knowledge (Retail Experience) a big plus

About Us

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit https://protect-us.mimecast.com/s/kW4GCL9ROLfwJ1koSWBYDc?domain=ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.


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