ID 2024-10483
PC Hardware Technician


CTG is seeking to fill a PC Hardware Technician opening for our client in Morrisville, North Carolina.


Location: Morrisville, NC

Duration: 12 months


The PC Hardware Technician provides technical support for our customers. This role will be 98% hardware support with occasional software support. This position will focus on identifying and fixing personal computer product issues. The Technician will be working directly with account teams and the customer to identify and reproduce technical issues and provide a solution. The ideal candidate will provide timely updates to ensure the issue is being understood, worked, and fixed. This will be done through working with Level 2 and Product Engineering, and the customer.


Position Requirements:

  • Experience working directly with customers to identify technical issues and providing solutions
  • Ability to identify pervasive issues on PC products and options
  • Good organizational / planning / communication skills
  • Ability to work within a team environment


Must Have:

  • A+ Certification
  • 3 years PC hardware support
  • Ability to demonstrate problem determination and resolution skills


Nice to Have:

  • PC hardware testing
  • Microsoft Windows troubleshooting skills


Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.


CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.


To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at jamie.robinson@ctg.com. Kindly forward this to any other interested parties. Thank you!

About Us

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.


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