CTG

ID 2024-10762
Title
Desktop Patch Technician
Location
US-NY-Painted Post

Description

Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity! 

 

CTG's premier client has a contract assignment for a Desktop Patch Technician

 

Type: Contract

Job Title: Desktop Patch Technician

Location: Painted Post, NY

*Candidates must be able to commute and work onsite in Painted Post, NY*

Pay Rate: Based on experience

Work Hours: M-F 8am-5pm

Education: AS degree in Computer Repair, or relevant field preferred, but not required

 

A successful candidate in this position will possess strong soft skills as well as

  • 3+ years’ experience as computer technician or similar role

Description

Qualified Lab Computer Technician to install, maintain and repair laboratory computer data acquisition systems and networks. The technician must be well-versed in computer systems and network functions. The ideal candidate for this position has a strong understanding of desktop and laptop operating systems, routinely thinks outside the box to solve problems quickly and is able to provide excellent customer service. The candidate will be able to provide technical assistance and troubleshooting skills for computer systems as well as answer questions or resolve computer problems for clients in person, via telephone or from remote location. The goal is to install and maintain high quality computer and data acquisition systems for Science and Technology Laboratories.

 

Requirements:

  • Provide technical assistance and resolution as necessary
  • Set up hardware and install and configure software and drivers
  • Maintain and repair computer systems connected to data acquisition systems and lab
  • instruments.
  • Perform regular upgrades to ensure systems remain updated
  • Troubleshoot system failures or bugs and provide solutions to restore functionality
  • Troubleshoot system local and group policy issues in Microsoft Active Directory
  • Arrange maintenance sessions to discover and mend inefficiencies
  • Keep records of repairs and fixes for future reference
  • Ensure that Internet security software is updated and running properly
  • Manage security options and software in computers and networks to maintain privacy and
  • protection from attacks
  • Test and implement new software programs for the company

Required Qualifications

Education

  • AS degree in Computer Repair, or relevant field preferred, but not required

Required Skills:

  • Strong understanding of Microsoft operating systems
  • Excellent PC troubleshooting skills
  • Able to read and understand technical manuals
  • Ability to multi-task and prioritize projects effectively
  • Experience with LAN/WAN networks
  • Thorough knowledge of computer systems and IT components
  • Good knowledge of internet security and data privacy principles

Desired Skills:

  • Relevant certifications (e.g. CompTIA A+) will be an advantage
  • MS Active Directory management
  • Computer hardware and data acquisition systems interfacing skills.

Soft Skills:

  • Very good communication abilities
  • Exceptional organizing and time-management skills
  • Able to work with customers to understand requirements and implement solutions

Other Requirements:

  • Proficient in time management and task prioritization
  • Advanced Level of English Language
  • Effective organization and planning skills, with ability to handle changing priorities
  • Excellent communication and interpersonal skills
  • Must be a self-starter, able to work in team environment and motivate others

Additional Information

  • No third party resumes will be accepted
  • Drug testing and/or other employment-related inquiries may be conducted
  • CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
  • All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)
  • CTG is an Equal Employment Opportunity employer
  • CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Emily.Drew@ctg.com.

About Us

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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