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ID 2024-10357
CTG is seeking to fill a Customer Lifecycle Specialist 2024 opening for our client.   Location: Remote Duration: 12 months   Overview: We are seeking an experienced SaaS Customer Lifecycle marketing specialist who is creative, collaborative, and passionate about digital demand marketing and lead nurturing. This highly motivated candidate will have experience in executing on customer engagement campaigns that convert customers to long-term advocates through relevant channels in the product, through communication and through onboarding that align with our overarching customer engagement strategy. This role will require you to have the passion to deeply understand our customers and how they are using our products and interacting with us. It’s about collaborating with the Customer Engagement Lead, Product, Customer Success, and other key stakeholders to create loyal, repeat customers who advocate for our products.   Duties: - Assist in analytics and reporting for the customer lifecycle. - Project manage and execute events, content creation, email nurtures, landing page development, web updates and other tactics to support customer engagement strategy and plan. - Hands-on execution experience with Hubspot, Salesforce.com (SFDC), Monday, and other applicable technologies. - Work closely with Strategic Marketing to develop content for newsletters, onboarding, and web experience for our customers. - Measure the effectiveness of customer campaigns and work with the Customer Engagement lead to measure, track and increase retention. - Responsible for assisting in the implementation of targeted customer communications including newsletter, product updates and announcements, etc. - Responsible for renewal communications to our customers. - Responsible for assisting in the streamlining of the LanSchool brand customer experience into a seamless customer experience. - Performs other duties as required- may be responsible for events, marketing automation, special projects as needed by the team. Experience: - 3-5 years in B2B digital marketing and customer engagement - Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) - Proficient in Salesforce.com or similar CRM system - Experience with marketing automation, HubSpot a plus - Social media campaign experience - Video creation experience Skills: - Candidates must be analytical, curious, creative, and results-and-detailed oriented - Exemplary and proven project management - Ability to think strategically and execute tactically - High energy, teamwork focused attitude - Strong command of the English language both spoken and written including excellent written, oral, interpersonal communication, organizational, and presentation skills - Ability to work and collaborate cross-functionally and with external vendors - Thrives in a fast-paced, highly productive and collaborative environment - Self-starter who seeks out answers, can solve problems, and works with minimal supervision Education: - Bachelor’s degree in marketing, communications, or related field  Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $37.00/hr to $39.00/hr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10356
CTG is assisting a client in Coppell, TX in staffing a Print Customer Service Representative.   Location: Coppell, TX- Position is onsite - not remote.   Job Type: Hourly Consultant   Hours: 10 am to 7 pm, M-F   Pay: $21.01/hr   This position requires at least 5 years of experience in the print industry and experience with print estimation   Training will be M-F 8am - 5pm for several weeks - work shift will be 10a-7pm No exceptions will be granted. This role will be supporting a division on the west coast and role must support Pacific time zone from Texas / CST zone   ESSENTIAL FUNCTIONS: · Primary resource for advice for all document production needs of the Client including inquiry and escalation - includes digital print solutions as well as litho/web printing · Manage Customer relationships for specific customer base, working with and advising document owners to meet document production needs in a cost effective manner · Promote the print services of the Xerox Enterprise Solution · Identify and develop digital document opportunities Print Job Management: · Price, co-ordinate and manage print projects as required · Interface with preferred suppliers, internal / external as required · Manage the various process requirements such as: Document production quote process --- Proof exchange ---- Delivery date follow up -- Ensure appropriate documentation is available for audit purposes System Administration: Provide system administration support for the forms management solution implemented for the client   SKILLS: · Ability to demonstrate excellent interpersonal skills · Demonstrate ability to communicate effectively (both written & in person) to articulate document strategy · Demonstrate ability to network with colleagues to share and deliver benchmark solutions Demonstrate ability to deliver to deadlines · Demonstrate ability to function effectively at all levels of the business · Ability to demonstrate knowledge of PCs and recent releases of Microsoft Office · Ability to demonstrate problems solving skills / analytical skills, and interviewing skills to obtain customer requirements- Demonstrate ability to manage multiple tasks in fast paced environment Ability to demonstrate creativity & strong negotiation skills · Ability to demonstrate organizational skills Experience in working autonomously.   EXPERIENCE: · Preferred (5) years of print industry experience Customer Service/or project management · Preferred three (3) years in a customer relationship role · Experience in print sales or price estimation and/or familiar with document production techniques Direct Mail Experience helpful · Experience with print shop job scheduling · Print procurement experience   EDUCATION: Minimum: High School Diploma or Equivalent- Preferred: Associates Degree   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Coppell
Client Work Location : State/Province (Full Name)
Texas
Client Work Location : Country (Full Name)
United States
ID 2024-10354
CTG is seeking to fill a Senior AI/ML Full Stack Engineer opening for our client in Rochester, MN.   Location: Remote Duration: 6 months   Duties: - Design, develop and implement AI software solutions to address business needs. - Assist the System Architect in the complete AI solution development and release lifecycle. - Communicate with product managers, designers, data scientists and other internal and external stakeholders to gather requirements. - Help provide technical leadership to the software engineering team. - Take direction from the System Architect and help lead the team through the software design, development, testing and release cycle to deliver and support the final AI solutions on-prem or on cloud. - Actively seek ways to improve software development process and keep the team up to date on latest software technologies and processes. - Provide clear and accurate status reports to management and stakeholders as needed. - Guide and coach members of the software engineering team. Skills: - Demonstrated experience on a broad range of software technologies and development platforms. - 5 years of experience in designing and building software solutions, including both front-end and back-end development. - Excellent programming skills. - Expertise in front-end technologies, including JavaScript, CSS3 and HTML5. - Expertise in server-side programming languages including Java, Ruby, PHP and Python. - Excellent communication and teamwork skills. - Experience in leading software development processes. - Ability to collaborate effectively with internal business stakeholders, outside partners and technology teams. Experience: - Python - LangChain - GCP (Google Cloud Product) - Vertex.ai - LLM - Has worked with Data Scientist        Nice to have: - Healthcare experience - Experience with digital content  Education: - Bachelor's degree in Computer Science or a related field with 7 years of experience. Or - Master's degree in Computer Science or a related field with 5years of experience. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jeffrey Thompson at Jeffrey.Thompson@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $120,000 to $180,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10353
CTG is seeking to fill a Tape Operator for a long-term contract position in San Jose, CA.   Location: San Jose, CA Duration: Long-term Contract Salary: $58,000-$63,000, with paid time off and benefits!   Skills: - Demonstrated success working in fast-paced and challenging production environments. - Experience in high precision assembly work. - Strong communication skills. - Strong skills in tester operations and PC application usage.  Technical Skills: - High Precision Build Equipment Operations (Micrometric, AUTOBOND, HGA Build) - Wire Bond (HESSE bonder)/Thermal Compressor Bond/Ultrasonic Bond - Epoxy/Adhesive/Strain Relief Application - High/Low Power Inspection (Leica) - New product assembly and test - Tooling and component/assembly qualification - Metrology Lab - Equipment/Tooling Maintenance - Audit readiness - Special projects like Fuji Film drive activities and all builds needed for equipment and qualifications - Pilot Line end to end management including all non-production, material, planning, and shipping logistics Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at 716-887-7209 or Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
San Jose
Client Work Location : State/Province (Full Name)
California
Client Work Location : Country (Full Name)
United States
ID 2024-10352
Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!    CTG's premier client has a contract assignment for a SAP Cloud Platform Integration (CPI) Technical Leader.   Type: Contract Job Title: SAP Cloud Platform Integration (CPI) Technical LeaderLocation: Remote, EST hours required Pay Rate: $60.00/hr - $80.00/hr Work Hours: M-F 8am-5pm Education: BA/BS degree or equivalent   A successful candidate in this position will possess strong soft skills as well as: - 10+ years of experience in integrating business systems. - 3+ years of experience in SAP CPI. - Prior experience with integrations is a plus. Description This is a Technical Leader role for the Integration service line. The role requires technical leadership skills, some project management skills, solutions architecture skills, deep knowledge of SAP on-premise/cloud integration technologies and industry implementations. The role will be assisting projects tasked with the integration between various on-premise data stores and SAP HCI using SAP CPI-DS agents.   Requirements: - Work with internal customers to understand and document current business processes. - Responsible for leading end to end coordination between the source and target systems for requirements, design, build, test, and deployment of CPI-DS agents. - First responder for all CPI-DS issues in North American time zones. Resolve the issues or escalate to global support team. - Understand company standards and industry-standard designs. - Identify technology risks and innovation opportunities when designing practical solutions. - Work with IT customers, internal development teams, and senior management to: - Identify infrastructure, integration, and deployment requirements. - Develop approaches to deploy and integrate business platforms and solutions into enterprise environments. - Develop requirements, technical direction, system development, improvements, and optimizations. - Assess impact of changes to applications and systems and make recommendations for the appropriate response. - Implement and adhere to coding standards and naming conventions. - Follow agile software development procedures and help write and improve software and process documentation. - Provide leadership and mentoring to junior team members. - Be a champion for our solutions internally and externally, through activities such as architecture development, open-source community work and outreach, meet-ups, conferences, and other events. - Proactively make recommendations on how to improve product quality as well as group productivity. Required Qualifications Education - BA/BS degree or equivalent - Certifications in SAP CPI technologies preferred Qualifications - Mastery of cloud to cloud and cloud to on-premise integrations using SAP CPI - Proficient in analyzing and translating business requirements to technical requirements and architecture - Ability to support full life cycle implementation and support/rollout/migration projects with analysis to meet business requirements - Demonstrated ability to coordinate project work, interact with clients, and engage with senior management - Ability to use code repository and DevOps tools - Excellent communications, interpersonal and influencing skills - Demonstrated track record of on-time delivery within budget - Ability to lead international teams across multiple initiatives that span various lines of business, geographic borders, time zones, and cultures - Must be a self-starter, able to work in team environment and motivate others Additional Information - No third party resumes will be accepted - Drug testing and/or other employment-related inquiries may be conducted - CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. - All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors) - CTG is an Equal Employment Opportunity employer - CTG is an E-Verify Company To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Emily.Drew@ctg.com.   The expected base salary for this position ranges from $60.00/hr to $80.00/hr . Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10350
Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!    CTG's premier client has a contract assignment for a Finance Coordinator II.   Type: Contract Job Title: Finance Coordinator ILocation: Corning, NY*Candidates must be able to commute and work onsite in Corning, NY* Pay Rate: Based on experience Work Hours: M-F 8am-5pm Education: Bachelor's Degree preferred with a preference for degree in Accounting or Finance   A successful candidate in this position will possess strong soft skills as well as - Experience with a large ERP system preferred (Oracle, SAP, PeopleSoft) Description Relates to an organization's processes, procedures, controls and records for conduct and management of all aspects of financial transactions, events, and situations. Inclusive of accounting, budgetary controls, cash receipts and disbursements, payroll, credit and collections, financing, investments, risk management, tax and audit. Researches and compiles special reports. Typically provides accounting services to support ongoing activities. Works on assignments that are routine in nature where limited judgment is required. Normally receives detailed instructions on all work.   Requirements: - Ensure all business partners are adhering to our Corporate Credit Policy - Prepare and complete monthly credit reviews - Work with Customer Service/Commercial groups to support credit expectations. - Evaluate, recommend, and implement process changes needed to keep accounts reconciled and improve controls. - Assist Manager and Supervisor with reconciliation and reporting as needed and manage ad hoc requests as needed - Responsible for communicating and resolving issues with customers. - Responsible for assisting the groups achieve & maintain compliance with established policies & procedures. - Work with global counterparts to ensure linkages related to credit are maintained - Prepare monthly reports on status of major past due accounts for Credit Manager and business partners. - Provide support to OTC Collections and businesses related to any credit issues - When required, answer inquiries from reporting agencies, other businesses and credit groups, re: company’s experience with assigned accounts. - Performs daily ongoing operational tasks of organization. - Participates in team projects (larger functional teams) - Ensures that work targets and schedules are met. - Participate in continuous process improvement initiatives, identifying, implementing and executing changes to standard operating procedures. - Prioritize ongoing tasks, project work, and other initiatives. - Ensure that all necessary SOPs are completed, accurate, and updated as needed. - Always be ready to support the company’s evolving businesses - Eliminate 100% manual processing of today’s standard service transactions   Required Qualifications Education: - Bachelor's Degree preferred with a preference for degree in Accounting or Finance Required Skills: - Strong analytical skills and problem-solving skills - Strong Microsoft Office skills (especially MS Excel) - Deep knowledge and understanding of financial documents / statements - Strong customer service skills - Demonstrated process management skills Software Knowledge: - PeopleSoft Global Finance - SAP – GUI and S4Hanna - All Microsoft Office Desired Skills: - Knowledge of Credit Management and Collections - Ability to work across levels throughout the organization - Ambitious with ability to act on initiative - Ability to be proactive in dealing with Customers. - Ability to act under pressure in a fast-paced environment - Attention to detail, accuracy, process-oriented and organized Soft Skills: - Strong teamwork skills; ability to function effectively as a contributing team member - Ability to make effective presentations to small groups - Effective communication skills, oral and written Additional Information - No third party resumes will be accepted - Drug testing and/or other employment-related inquiries may be conducted - CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. - All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors) - CTG is an Equal Employment Opportunity employer - CTG is an E-Verify Company   To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Emily.Drew@ctg.com.
Client Work Location : City
Corning
Client Work Location : State/Province (Full Name)
New York
Client Work Location : Country (Full Name)
United States
ID 2024-10348
CTG is seeking to fill a Mail/Dock opening for our client in Andover, MA.   Location: Andover, MA Duration: Ongoing contract Work Hours: Monday to Friday, 8:00am to 4:30pm   Duties: - Verify and maintain records on incoming and outgoing shipments. - Prepare items for shipment. - Duties include shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material. - Package deliveries, lifting and bending. - Shipping and Receiving- Able to be on your feet 80% of the time - Good communication and customer service skills/ Written and verbal - Self-motivated - Operation of high level mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting. - Perform charge-back reporting for postage, air express, local delivery, and faxes - Perform production mail labeling/mail merge - Provide mailing address cleanup services (may include use of mail cleansing software) - Coordinate automated and manual processes for finishing and mailing client materials - Implement and maintain distribution and tracking systems - Use of customized software to update/maintain mailing addresses - Bar code address quality review - Manage electronic input, packaging activities and posting fulfillment in high speed/high volume operations - Recommend improvements to achieve cost savings and optimize work flow. - Focal contact for special/unique mailings and shipments - Use of specialized equipment for material handling if required. - Receive, sort and process mail documents, packages, and supplies. Notify recipients. - Deliver and pick-up mail on scheduled runs - Record & process accountable mail information, maintain logs - Track, trace, and resolve mail problems with USPS, express and local delivery services. - Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup/delivery) - Perform quality checks on outbound mail - Validate internal mail addresses - Bar code address lookup - Use common mail services including fax, air express, postal services - Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket - Barcode tracking or face scanning incoming mail and packages - Shipping and receiving using automated system to track and manage activity - Monitor/order/replenish supplies inventory, mail and distribution activities - Send and receive e-mail messages - Arrange alternative courier or shipping services to meet customer requirements - Fully operate, clean and maintain all shipping and mail equipment - Contact service on mail and shipping equipment if need occurs Skills: - Efficient use of tracking software including computer look ups Experience: - Previous Dock experience - Proficient computer skills - Mail Room Experience - Printing / Sorting / Mailing - Customer Service - Comfortable with technology Education: - High School diploma or equivalent Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Kimberly Watzek at 716-887-7388 or Kimberly.Watzek@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Andover
Client Work Location : State/Province (Full Name)
Massachusetts
Client Work Location : Country (Full Name)
United States
ID 2024-10347
CTG is seeking to fill a Healthcare Forms Coordinator opening for our client in Tampa, FL.   Location: Tampa, FL Duration: Ongoing contract   Overview: The Account Associate provides customer consultation to optimize document design for quality and manufacturability. Account associates can provide healthcare form design services for document distribution and production. The Account Associate applies specialized form revision and creation knowledge to troubleshoot and understand customer requirements.   Duties: - Gather customer requirements for electronic document design and conversion projects. - Provide alternative visual and composition ideas to customers to enhance document appearance and use. - Create or modify digital documents using office, desktop publishing and form design software. - Combine existing healthcare form elements with created form elements into new or modified form projects for higher efficiency and standardization. - Record and track all healthcare form design and activities. - Educate the customer on designing, preparing, and producing quality documents. - Maintain computer workstations (software and hardware) and file management. - Self-starter who can work with minimum guidance, adapt to constant changing environment at any time. - Remain fluent in software applications and form trends. - Performs healthcare form design and revision services from concept to design to print and document management. - Acts as a customer interface for healthcare form and digital document design projects and services. Skills: - Microsoft Office Suite - Acrobat - InDesign - Electronic Form (EMR) - PDF Experience: - 2 – 4 years; in-depth knowledge and hands-on experience in document design, healthcare form conversion, printing capabilities and forms management. - In-depth knowledge and hands-on experience with healthcare forms design, proof-reading, and editing, with a high level of spelling, typing and grammar skills. - Strong communication skills highly desirable. Education: - 2 – 4 year community college diploma or university degree in design/fine arts or printing technology; but demonstrated background acceptable. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at 716-887-7376 or Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Tampa
Client Work Location : State/Province (Full Name)
Florida
Client Work Location : Country (Full Name)
United States
ID 2024-10345
CTG is seeking to fill an It Project Manager opening for our client in Rochester, MN.   Location: Remote Duration: 12 months   Duties: - Track and report total endpoint device refresh work including device refresh forecast to plan, inventory levels, budget burndown.  - Endpoint devices in scope are primarily desktops, laptops, and printers. - Leads projects of medium to high complexity, and may also support projects of high complexity, as part of a program team in collaboration with a Senior Project Manager and/or Program Manager. - Responsible for achieving project objectives and completion on time, on budget, and in conformance to Mayo Clinic IT methodologies and practices. - Solicits technological input from senior technical resources assigned to their project team(s) and facilitates technology problem-solving activities. - Manages projects with budget responsibility up to (USD)1 million and may require matrix supervision of staff from other IT departments and divisions, and contractor/vendor resources. - Contingent upon the project, may present project requests to institutional committees and oversight bodies to receive approval and project direction and input. - May support senior level project/program managers in strategic planning processes. - Makes judgments and takes reasonable and prudent actions to accomplish agreed upon project objectives under minimal direct supervision. - Advises other IT staff regarding project management practices, methods, and standards. - Routinely demonstrates the Project Focused Culture within the Information Technology department. Manages multiple competing objectives, prioritizes, and communicates complex technical information in clear and unambiguous terms to management and end user personnel. - Assures strict adherence to budget management and guidelines of both the Information Technology department and the institution. - May participate in the development and tracking of project budgets. - Performs additional job-related functions as detailed by immediate supervisor. Skills: - Microsoft Word, Excel, PowerPoint - Advanced analysis utilizing Excel spreadsheets - Web Browsers - Financial Accounting - Technology Infrastructure - Strong endpoint infrastructure experience - Strong communication and presentation skills Education: - Bachelor's Degree and a minimum of 7 years' experience managing projects of simple and moderate complexity involving Information Technology and/or Healthcare disciplines, which includes experience leading projects using PMI Process Groups and Knowledge Areas OR - Master's Degree and a minimum of 4 years' experience managing projects of simple to moderate complexity involving Information Technology and/or Healthcare disciplines, which includes experience leading projects using PMI Process Groups and Knowledge Areas. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at 716-887-7209 or Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $125,000.00 to $135,000.00.  Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.  In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10344
CTG is seeking to fill an Application Developer AWS Cloud FullStack opening for our client in Las Vegas, NV.   Location: Las Vegas, NV (Hybrid remote, must be in office 3 – 5 days a week.) Duration: 9 months   Skills: - OOPS - Multi-Threading - Spring Core - Design Patterns - Open Source Frameworks (Hibernate/JPA/Logging) - Spring Boot - SOAP/REST API   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Brandon Baumann at 716-887-7433 or Brandon.Baumann@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Las Vegas
Client Work Location : State/Province (Full Name)
Nevada
Client Work Location : Country (Full Name)
United States
ID 2024-10343
CTG is seeking to fill a Technical Support Representative opening for our client in Framingham, MA.   Location: Boston, Framingham, Marlboro MA area (Remote/Onsite 2-3 days per week) Duration: Ongoing contract   Description: We are looking for an enthusiastic, well organized, and proactive individual, ready to take on a challenge within the Software Technical Support Team. The job holder will be supporting a variety of projects. We are looking for an IT professional with Customer facing skills and excellent written and verbal communications skills that are essential to efficiently perform this position. The DocuCare DCA role provides the services delivery support to the client by providing Machine level break fix support, installation services and   Overview: This resource is aligned to either a single Client account or multiple accounts They provide a support function for the Client, ensuring timely and effective resolution of software/hardware issues with output devices, software solutions and assisting in identifying infrastructure issues. On-going recommendations for improvement, which may include activities in support of same account revenue growth, throughout the life of the contract. The Technologist is an enabler to achieving measurable service levels, as documented per individual account contract requirements. The position reports to an SDM or similar organization.   Duties & Responsibilities: - Act as the subject matter expert on the Equitrac solution - To work directly with KOFAX and the customer in submitting, escalating & resolving authentication issues - To work directly with KOFAX in on-going and proactive maintenance tasks as it relates to the EQ solution. - To submit change management requests and follow up with customer for approval. - Provide technical support and delivery of services for the life of the contract. Support deployments for software and/or hardware - solution components - Act as a point of contact to the customer, partner(s), subcontractor(s), and other stakeholders in relation to technology-based - components - This role may provide support activity across multiple accounts as required - Provide a support role during the testing and rollout of the technical solutions within the guidelines of the contracted service. - Serve as the primary customer contact for equipment support and service. - Coordinate Move/Add/Change (MACD) process. - Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications. - DocuCare level Break-fix activities (ie replacing feed rollers, adjustment procedures, fuser cleaner procedures, appropriate - retrofits, etc.) - Provide IP address support (only with no other network support provided) - Perform basic equipment problem diagnosis. - Point of contact for equipment removal and delivery - Contact service as required (internal and 3rd party) - Utilize web-based applications as required - Accurate call reporting on Equipment in XSM - Remote Service call onsite support - Driving (if required for duties) - Support Technology within assigned account(s) - Ensure 100% compliance to Escalation policy and support Security and Risk compliance in line with contractual obligations - Ensure Escalations are managed in a timely manner - Ensure flexibility and availability for overtime, holidays, and schedule changes as per Account contract requirements - Accountable for effective communications with the Client concerning escalations and Technology developments that are - appropriate to their current and future requirements - Support partner relationships activity related to the Service offerings including Customer IT Service Providers, 3rd parties and - subcontractors - Support development of client related documentation and ensure Technology based procedures are adhered to and updated - when appropriate - Ensure suitable accreditation levels are maintained in line with the contract and company standards - Support appropriate ITIL disciplines. - Pro-actively manage consumables and supplies. - Collect equipment meter information and submit for billing purposes. - Perform Data Entry for activity and asset tracking. - Address break-fix performance - View details of events and remotely interact with devices to assist with help desk troubleshooting and Output Device problem resolution. - Identify poorly performing devices. - Proactively monitor and manage the fleet by creating an automated event when an Output Device displays specific alerts/errors. Device Configuration Monitoring - Audit devices weekly - Collect known networked Output Device information to ensure compliance to Specifications. - Provide Output Device discovery daily as agreed upon with management. Maintenance (break-fix) Service Support - Work with customer to resolve outstanding issues. - Track and report on aged service call delay contributors. - Track and manage action items to drive improved service delivery. System Asset Tracking, Management, Reporting, and Billing Qualifications & Experience: - Preferred Bachelor's Degree (Computer Science, MIS, Engineering or related) - Experienced support in a service driven industry - Understanding of ITIL, Lean Six Sigma, Agile methodologies - Preferred IT certifications (MS, Cisco, etc.) - Attention to detail with strong organizational skills - Excellent communication skills both written and verbal - Ability to manage / work in a cross-functional team / environment - Evidence of experience working within virtual teams - Ability to multitask and prioritize many initiatives simultaneously - Experienced at interfacing with customer across multiple levels - Must have intermediate skills with Microsoft office suite (Word, Excel, Outlook, PowerPoint, Visio & MS Project) - Ability to identify and articulate risk - Experience with troubleshooting application related issues in a complex network environment - Experience with working in a test bed environment reported problem replication, investigation of vulnerabilities, hardware, and software maintenance. - Experience of Installation and configuration of printer and server technologies Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Framingham
Client Work Location : State/Province (Full Name)
Massachusetts
Client Work Location : Country (Full Name)
United States
ID 2024-10342
CTG is seeking to fill a Print Customer Service Rep opening for our client in Tampa, FL.   Location: Tampa, FL Duration: Ongoing contract   Overview: The Customer Service Representative leads the daily work functions for service delivery for HCA Enterprise. The objective of the position is to drive superior customer service by demonstrate & executing external communication strategy to articulate value and capability of the solutions and support the strategy. Objective of the position is to drive superior customer service through participation and coordination, with on-site team (4 employees or greater), of workflow and team activities to meet the contracted service levels. Role will interact with internal account team members (sales & operations, and 3rd party) to ensure the team supports account strategies and initiatives. The CSR has responsibility to support the implementation of the different workflows initiatives as well as coordinate deliverables & reporting internally and externally with the customer, account team and 3rd party providers. Key components of success include SLA achievement client satisfaction and retention, teamwork (internally & externally) and a closed loop communication process. The main focal point for daily customer communications and escalations.   Duties: - Manage communications for jobs in progress, any special requests, and working with production on timelines with customer/3rd party vendors. - The Customer Service Representative will act the first point of contact focused on supporting a specified customer base for all project discussion, job inquiry, and vend support. Additionally focuses on improving customer experience and awareness of client’s needs. - Develop a community of practice - Shifts may vary based on geography - Communicate with day-to-day account key contacts and 3rd Party providers (i.e. service, 3rd party vendors, etc.) - Record all incidents that occur inside the operation associated w/solutions to ensure Timeliness SLA is met. Response expectation within 1-4 hrs. - Participation in quality & procedures’ improvement initiatives - Develop coverage plan for back-up as required. - Awareness of all contracted SLAs are consistently achieved and tracked - Coordinates employee customer training (order, tracking process) - Implements and supports Critical Processes such as Client Accounts Procedures Manual, (CAPM) via Global Services Delivery Model - Build & update WebCRD catalogue for assigned Division during onboarding process and as client requests; to included edited or new catalogue items - Become proficient with online Tools (WebCRD, ODNet, etc.) - Communicate rejected file issue via online tools with 1-2 hours of notifications - Vend custom jobs per Division, per customer requirements & track – Client order tracking included; report monthly to Vend Coordinator - Workload balance with team members – i.e. when load has dropped reach out to Site Coordinator/team to offer support Experience: - 5+ years relevant experience with Print - Experience with extensive array of network color printer and Digital Front Ends - Experienced with advanced principles of color theory, color calibration process and instruments, color management, gamuts, and ICC color profiling Education: - Minimum High School diploma or equivalent Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact  Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Tampa
Client Work Location : State/Province (Full Name)
Florida
Client Work Location : Country (Full Name)
United States
ID 2024-10341
CTG is seeking to fill a Workday Integration Analyst: III (Senior) opening for our client in Virginia.   Location: Remote Duration: 6 months   Overview: The Workday Integration Analyst Senior manages and performs work associated with the architecture, design, build, test, deployment, and support of the organization’s critical Workday Integrations required for data sharing across the enterprise and interoperability with external customers and partners.   Duties: - Use Workday Integration tools and technologies to manage and perform work associated with the architecture, design, build, test, deployment, and support of the organization's critical system's integration architecture required for data sharing across the enterprise and interoperability with external customers and partners. - May lead teams and/or projects coordinating work activities, reporting on work status, and providing input on team performance. - Performs systems analysis, design, programming, and project management utilizing technical functions from multiple applications. - Creates customized solutions utilizing knowledge from multiple technical areas. - Makes major modifications to existing functionality and performs complicated interface design efforts. - Validates and critiques peer design and programming efforts. - Prioritizes work in area of specialization and is accountable for reporting on work status. - Researches emerging technology, its application to business needs and presents findings to all levels of management as required. - May perform other related duties as assigned. Experience Preferred: - 6 – 8 years of experience building and maintaining Workday Integrations supporting HCM and Finance. - Experience building custom Integrations using Workday Studio and BIRT reporting. - Experience building integrations using Workday Cloud and Core Connectors. - Proficient in building customs reports using report writer and advance reporting tools. - Experience developing solutions using Web service technologies (REST, JSON, SOAP, HTTP, SSL, SAML). - Experience developing document transformation programs using XSLT and XML. - Functional Area knowledge (HCM/FIN). Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Brandon Baumann at 716-887-7433 or Brandon.Baumann@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $40.00/hr to $60.00/hr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10338
Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!    CTG's premier client has a contract assignment for a Financial Supervisor II.   Type: Contract Job Title: Financial Supervisor IILocation: Kent, WA*Candidates must be able to commute and work onsite in Kent, WA* Pay Rate: $60.00/hr - $75.00hr Work Hours: M-F 8am-5pm Education: Bachelor's or higher degree in Accounting   A successful candidate in this position will possess strong soft skills as well as: - 2 to 3 years of hands-on accounting / finance management / controller or similar position.  Description While a part of a multi-billion dollar corporation, we are a small (11 employees) operation in total control of our product. Given our very efficient size, we are seeking a multi-talented, self-starter individual, who is capable of managing all aspects of accounting and finances, as well as purchasing and day to day office management duties. Key responsibilities within the Accounting Department will include accurate and timely distribution of financial reports; providing information, primarily financial in nature, about all company activities that will assist the General Manager in making critical economic decisions about the Company's daily activities and future direction.   Requirements: - Perform monthly, quarterly, and year-end closings of general ledger in accordance with GAAP, including accurate WIP calculations - Prepare monthly financial statements, quarterly and yearly reports, and tax schedules - Manage accounts payable and accounts receivable - Calculate and remit all owed taxes monthly, quarterly, and annually - Process payroll, including the setup of employee benefits, direct deposit, deductions, and reimbursements - Prepare and monitor company’s budget/forecast monthly, quarterly and annually - Develop, maintain and certify accurate sales rate calculations in accordance with Federal Acquisition Register (FAR) regulations - Create and implement procedures for internal controls - Perform purchasing activities and cost accounting Required Qualifications Education - Bachelor's or higher degree in Accounting Qualifications - Strong computer skills including advanced proficiency in Microsoft Office Applications (Excel, Word, Outlook) - Strong analytical and organizational skills - Strong interpersonal and communication skills  Additional Information - No third party resumes will be accepted - Drug testing and/or other employment-related inquiries may be conducted - CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. - All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors) - CTG is an Equal Employment Opportunity employer - CTG is an E-Verify Company   To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Emily.Drew@ctg.com.   The expected base salary for this position ranges from $60.00/hr to $75.00/hr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : City
Kent
Client Work Location : State/Province (Full Name)
Washington
Client Work Location : Country (Full Name)
United States
ID 2024-10335
CTG is seeking to fill an Application Developer AWS Cloud FullStack opening for our client in Durham, NC.   Location: Durham, NC Duration: 9 months   Skills & Experience: - Demonstrated development experience using a combination of the following: Java, Python, nodejs and bash scripting - Experience with microservice architectures and Restful API development - Experience on Kubernetes/ OpenShift deployments - Familiar with AWS or similar Cloud environments - Experience with using Container Tools such as Docker, Podman - Experience using centralized source code repository with version control such as Git - Familiar with Swagger, Postman - Agile development process knowledge - Effective communication skills Preferred Professional and Technical Expertise: - Experienced in building CI/CD pipelines -  Jenkins and Toolchain - Experienced with tuning application performance, as well as writing unit and integration automated tests - Experience with Database technologies such as NoSQL, SQL, Database schema design, performance tuning. - Familiarity using Container Security tools such as Twistlock & AquaSec - Familiarity with DevSecOps practices -including scanning repositories for security vulnerabilities, early threat modelling, security design reviews, static - Code analysis, and code reviews. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at 716-887-7209 or Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Durham
Client Work Location : State/Province (Full Name)
North Carolina
Client Work Location : Country (Full Name)
United States
ID 2024-10334
CTG is seeking to fill a Mail/Finishing Level 1 opening for our client in Webster, NY.   Location: Webster, NY Duration: Ongoing contract Pay Rate: $16.55 - $17.39/hr Work Hours: 10:00PM-6:30AM, Sunday night through Friday morning   Duties: Receive, sort and process documents, packages, and supplies. Prepare documents for scanning. Perform quality checks on scanned images. Document indexing may be required. Send and receive e-mail messages.   Skills: - Able to lift and move up to 50 pounds. - Able to demonstrate ability to read, write and follow English instructions. - Able to demonstrate PC / Internet Skills Basic - Open applications - Create and find file folders. - Find, open, rename files using Windows Explorer (or equivalent) - Delete and recover files. - Open and send e-mails (create mail, add, save attachments) - Manage email (create folders, change user options) - Basic internet navigation (search; navigate to websites; navigate within website) - Introductory knowledge of MS Word or equivalent (open saved files, create basic text documents, print, and save documents) - Introductory knowledge of MS Excel or equivalent (open saved workbooks, data entry, basic data, and column/row formatting, print and save workbooks) - Able to demonstrate customer service and communication skills. - Able to demonstrate ability to manage multiple tasks. - Able to demonstrate ability to perform duties with minimal supervision. - Able to demonstrate ability to perform Data entry. Experience: - Experienced delivering services in a client environment. Education: - Minimum: High School diploma or equivalency Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at 716-887-7376 or Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Webster
Client Work Location : State/Province (Full Name)
New York
Client Work Location : Country (Full Name)
United States
ID 2024-10332
CTG is seeking to fill a Overnight Scanning Shift Lead opening for our client in Webster, NY.   Location: Webster, NY Duration: Ongoing contract Working Hours: 10:00PM-7:00AM, Sunday night through Friday morning Pay Range: $28.98 - $34.78/hr.    Duties: - Operation of high-level scanning equipment in an automated high speed/high volume environment. Recommend improvements to achieve cost savings and optimize work flow. - Follow Center security procedures. - Send and receive e-mail messages. - Fully operate, clean, and maintain all scanning equipment. - Contact service on scanning equipment if need occurs. - Must be able to lead the team. - Must be able to trouble shoot and solve issues. Skills: - Able to lift and move up to 50 pounds. - Able to demonstrate ability to read, write and follow English instructions. - Able to demonstrate PC / Internet Skills Intermediate. - Intermediate knowledge of MS Excel or equivalent (navigate multiple worksheets within a workbook; create charts/graphs; use basic math functions; create basic formulae). - Able to demonstrate ability to perform duties with minimal supervision. - Able to demonstrate ability to perform data entry. - Able to demonstrate use of Production Scanning Software. - Able to demonstrate ability to train and mentor other Scan Center associates. Experience: - 1-2 years knowledge and experience with scanning procedures and operating scanning equipment. Education: - Minimum: High School diploma or equivalency Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at 716-887-7376 or Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Webster
Client Work Location : State/Province (Full Name)
New York
Client Work Location : Country (Full Name)
United States
ID 2024-10331
Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!    CTG's premier client has a contract assignment for a Marketing Specialist I.   Type: Contract Job Title: Marketing Specialist ILocation: Charlotte, NC*Candidates must be able to commute and work onsite in Charlotte, NC* Pay Rate: Based on experience Work Hours: M-F 8am-5pm Education: Bachelor's degree in a marketing or business related area Travel: 10% in a year   A successful candidate in this position will possess strong soft skills as well as - Minimum 5 yrs. experience in a marketing role - Fluent English language is required Description The Americas Marketing Specialist is part of the OCO Marketing organization and is responsible for supporting the development and execution of the marketing plans for the key segments across the region. A segment is defined as a group of customers, verticals, or an application across all key customer groups.   This person is responsible for collaborating with the broader team to drive awareness, preference, demand, and revenue growth in the market.   This position partners with internal and external stakeholders such as Product Line Manager, Market Development, Sales, other Marketing groups within the OCO Marketing organization and our agencies and partners to define and execute metrics-driven marketing activities.   Requirements - Deliver Business Growth - Support development and execution of the Integrated Marketing Plans (IMPs) that will continue/develop a strategic commercial relationship with key customers/accounts, with an Account Based Marketing (ABM)/customer-centric approach across the segments for purposes of retention and growth, demand generation (upsell, cross-sell) and customer advocacy. - Develop strategic campaigns for the execution of customer facing events and digital lead generation efforts. - Drive conversion of leads into opportunities. - Collaborate with Sales, Market Development and Product Line Management to uncover potential opportunities. - Coordinate growth initiatives to establish brand awareness/preference/loyalty and drive incremental revenue growth. - Understand how to create value in addition to the supply of products; provide coordination and leadership to the organization as we craft offerings. - Project Manage execution of all marketing campaigns and content creation for the segment, on time and on-budget. - Serve as the Segment Marketing Expert - Understand the market segment and associated applications and solutions - Develop segment expertise through engagement with market peers - Demonstrate leadership to lead projects to conclusion; become a subject matter expert for the market inside the organization and for the broader industry; display a high degree of proficiency with a variety of analytics and dashboard systems, continually tracking and reporting on client engagement. - Understand specialized media channels environment and support communication strategy for the segment. - Engage with sales teams to ensure they understand and have the tools to effectively present value. Work to make them successful with any value propositions in delivering revenue. - Lead all aspects of the product launch / commercialization process – support marketing strategy creation and lead execution (in collaboration with the Product Line Managers and Market Development Groups). - Develop and execute digital campaigns to support lead generation, account based marketing campaigns and product commercialization (Social Media, email marketing automation , web landing page creation). - Provide Marketing Thought Leadership - Define value propositions and associated audience appropriate messaging for focus markets and apply them into the campaign communication assets. - Develop relevant, technical, and business driven content to market audience driving customer into the buying journey cycle. Required Qualifications Education - Bachelor's degree in a marketing or business related area Qualifications - Digital experience - Social Media management - Email campaigns - Web (manage content and design) - SEO (desirable) - Demonstrated technical aptitude (ability to learn about products and solutions). Desired knowledge in overall segment and network architecture environment. - Establish Direction and Create Commitment - Creates segment MKT strategies in alignment with company priorities. - Involves others to gain commitment to his/her plan. - Communicates business direction in a way that inspires employee commitment - Conflict Management - Reads situations quickly - Steps up to conflicts, seeing them as opportunities - Can work through tough agreements and settle disputes equitably - Can find common ground and get cooperation with minimum noise - Demonstrated ability to act independently and operate under minimal supervision - Flexibility to operate across various geographical or structural market segments - Demonstrated creativity in new and different ways to fully leverage the capabilities of the company - The ideal candidate is a passionate, immersive, creative, energetic leader who loves marketing, is technically driven and has proven experience creating game-changing strategies and content. Performance Metrics - Project Management: Ability to coordinate and execute projects on time and on-budget - Growth of segment revenue - Number of prospects and new qualified leads - Marketing opportunity pipeline - Marketing influenced revenue (converted opportunities) - Key Account Engagement - Web and Social Media Engagement - Measured by on-time project completion and avoidance of projects fast tracks - Embracement of process improvement through Ikaizen Additional Information - No third party resumes will be accepted - Drug testing and/or other employment-related inquiries may be conducted - CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. - All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors) - CTG is an Equal Employment Opportunity employer - CTG is an E-Verify Company To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Emily.Drew@ctg.com.
Client Work Location : City
Charlotte
Client Work Location : State/Province (Full Name)
North Carolina
Client Work Location : Country (Full Name)
United States
ID 2024-10325
This individual serves as the senior program manager of grant-funded projects. This role will oversee large, integrated programs consisting of a set of interconnected component projects, and/or a group of associated, but separate, projects. Leads internal and external teams of complex programs to ensure timely, accurate and cost-effective delivery of initiatives to accomplish strategic company goals. Monitors work scope, timeline and budgets and provides feedback to project teams as needed for successful completion. Leadership position that partners with senior leadership to develop comprehensive plans to deliver solutions related to federal grants. The programs administered will encompass multiple projects and are focused on an associated set of complementary objectives within an overall mission of delivering scope of federal grants. Projects will be primarily grant funded, and as such the Director will maintain responsibility for appropriate use of programmatic funds within the parameters of the grant(s). Works with little direction. Understands the business consequences of their actions around conflicting priorities, cost management, capital efficiency, etc. Goals are generally communicated in "solution" terms.   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions - Oversee groups of projects characterized by great complexity, sensitivity, and potential for organizational impacts. - Act as a resource base for peers, provide mentoring and assume a proactive role within the PMO team to prevent problems that could detract from the Company’s objectives. - This role is not intended to directly manage project activities. Instead, it will lead and be responsible for the oversight of teams managing the projects directly. The position will be able to roll up all activities to provide status to senior leadership and act as liaison between project teams and the senior leadership team to facilitate requests for participation and input, and field concerns and questions. - Provide leadership in coordination and facilitation across various organizational areas to meet grants program needs – both internal and external. - Actively lead and drive key change initiatives to completion across the organization. - Provide budget data to VP, PMO needed for preparation and management of grants program applications and execution budgets. Position Qualifications Competency Statement(s) - Program Management – Ability to lead and influence cross functional project teams, lay out program and project tasks and drive programs through successful completion. Ability to manage Program level budgets—this program is expected to have combined budgets of over $200 millionand resources, vendor, and internal resource management for program execution. - Communication, Oral and Written – Ability to communicate effectively with others using spoken word and by writing clearly and concisely. - Analytical Skills – Ability to use critical thinking and reasoning to solve problems. - Conceptual Thinking – Ability to think in terms of abstract ideas. - Innovation – Ability to look beyond the standard solutions - Leadership – Demonstrate personal leadership in all aspects of work, leads by example and demonstrates strong personal accountability and ownership. Ability to influence others to perform their jobs effectively and to be responsible for making decisions. - Execution Discipline – A strong commitment to meeting deadlines and commitments, a good understanding of all tasks needed to complete a program and manage those initiatives effectively to meet commitments. - Working under pressure – Ability to complete assignments in stressful situations. - Negotiation Skills – Ability to reach outcomes that gain the support and acceptance of all parties. - Relationship Building – Ability to effectively build relationships with customers, community members and co-workers. Minimum Qualifications Bachelor’s degree in business, Engineering, Project Management, or another technical field required. Equivalent education, experience and training may be substituted for the degree requirement plus (10) years of relevant experience. Equivalent functional experience may be considered. Any combination of relevant education, experience, and training may be considered as a substitution for the experience requirement. Demonstrated proficiency working with Microsoft Office Suite, to include Word, Excel, Access, Outlook, and PowerPoint. Preferred: Current PMP or PgMP certification or ability to gain certification within first year of hire. Preferred: Project experience managing telecommunications field/construction support with progressively responsible business level planning or operations experience demonstrating proficiency in design, implementation, and program management. Experience with subsea fiber optic cable systems a plus.
Client Work Location : City
Anchorage
Client Work Location : State/Province (Full Name)
Alaska
Client Work Location : Country (Full Name)
United States
Posted Min Pay Rate
USD $155,000.00/Yr.
Posted Max Pay Rate
USD $165,000.00/Yr.
ID 2024-10318
CTG is seeking to fill a Network Analyst opening for our client in Anchorage, AK.   Location: Anchorage, AK (Hybrid Remote) Duration: 10 months   Duties: - Switch/Router/Network equipment configuration, maintenance and troubleshooting - Network design - Research, design and test network implementations - Provide cost benefit analysis of available options - Coordinate with external entities for network services - Network Design Documentation - VPN Configuration - Group security policies - Client installation configuration - Routing configuration - Firewall Administration - Address translation moves, adds and changes - Port filtering moves, adds and changes - Authorization moves, adds and changes o Authentication moves, adds and changes o Periodic security reviews - Apply updates to firewall operating systems - Router configuration - Specifications and purchase. - Routing protocol configuration - Network parameter configuration - VLAN configuration - Apply updates to router operating systems - Switch configuration - Specifications and purchase - Port parameter configuration - VLAN configuration/assignment - Port channel configuration - Spanning tree configuration/monitoring - WAN configuration and monitoring - Integrated Services administration - IP telephony design, testing and implementation - Video services design, testing and implementation - Quality of Service (QOS) design, testing and implementation - Phone PBX / IP Phone Administration - Apply security updates and patches as required - Design, develop, implement disaster recovery and business continuity Education: - Associates Degree Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Anchorage
Client Work Location : State/Province (Full Name)
Alaska
Client Work Location : Country (Full Name)
United States
Posted Max Pay Rate
USD $52.00/Hr.
ID 2024-10316
CTG is seeking to fill a Package Consultant Industry Packages opening for our client in New York, NY.   Location: Remote Duration: 10 months   Skills: - Familiar with electric distribution network modeling. Experience: - 2-4 years of experience in electrical engineering for electric distribution networks. - Hands-on experience with power flow analytic tools, i.e., CYME, OSI Inc., and Distribution power flow. - Experience in GIS applications related to power network modeling. Education: - An electrical engineering degree from an accredited university program. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $130,000 to $165,000.  Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.  In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10314
CTG is seeking to fill an Electrical Engineer opening for our client in New York, NY.   Location: Remote Duration: 10 months   Skills: - Familiar with electric distribution network modeling. Experience: - 3-5 years of experience in electrical engineering for electric distribution networks. - Hands-on experience with power flow analytic tools, i.e., CYME, OSI Inc., and Distribution power flow. - Experience in GIS applications related to power network modeling. Education: - An electrical engineering degree from an accredited university program. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $130,000 to $165,000.  Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.  In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10311
Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!    CTG's premier client has a contract assignment for an IT Network Engineer IV.   Type: Contract Job Title: IT Network Engineer IVLocation: Remote Pay Rate: $ Work Hours: M-F 8am-5pm Education: 4-year degree, or equivalent combination of education and experience   A successful candidate in this position will possess strong soft skills as well as - 5+ years of experience analyzing requirements for designing, delivering, and overseeing network and/or network security functions/tools/processes in a large enterprise environment. - 3+ years performing network or network security functions in a large, enterprise class environment.  Description - Develop, configure, and support network devices and solutions to align with our technology standards and meet the connectivity needs of our businesses.  Requirements: - Serve as network subject matter expert, providing technical expertise, design skills, and expert operational support. - Develop, test, implement, document and support data network solutions including: - Providing technical requirements as part of overall network solutions design and development effort - Creating, reviewing and/or vetting technical functional specifications and low-level network solutions design documentation, ensuring those are complete, correct and kept current. - Assisting with implementation of new solutions, or upgrades to existing solutions, including communications, preparation of documentation and training. - Maintaining and administering networks and related computing environments including software, hardware, and tools - Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. - Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. - Participating in root cause analysis on incidents, helping to drive identification of preventative actions meant to ensure problems don’t recur, and delivering on the tasks within those actions.  Required Qualifications Education - 4-year degree, or equivalent combination of education and experience Qualifications - Experience with implementing, troubleshooting & administering DDI system like, Infoblox or BlueCat - Strong knowledge of DHCP and IP address management, including administration, monitoring, and troubleshooting - Experience in management and troubleshooting of DNS. - Performance Management and Optimization of DNS and DHCP - Ability to implement, administer, and troubleshoot network or network security infrastructure devices. - Deep current experience with network infrastructure and network hardware including several of the following – Cisco, Aruba, Arista, Juniper, Palo Alto, CheckPoint, Riverbed, ZScaler, Infoblox, BlueCat, VeloCloud, Versa, SilverPeak and IoT. - Practical knowledge of TACACS, AAA, IPSEC, 802.x, and public/private key encryption - Understanding of and practical knowledge of approaches to network security including packet filtering, access lists, firewalls, WAF, IDS, DDoS mitigation techniques. - Excellent technical analysis, problem solving, and business relationship skills. - Must have good grasp on contemporary and emerging technologies/strategies and the application to enterprise. - Ability to think through problems and visualize solutions. - Ability to create accurate network diagrams and documentation for design and planning network communication systems. - Ability to work with all levels of staff within and outside of IT and outside the organization. - Excellent communications, interpersonal and influencing skills. - Demonstrated track record of on time delivery within budget; ability to drive projects to successful conclusion using influencing tools. - Successfully navigate within teams across multiple initiatives, spanning various lines of business, geographic borders, time zones, and cultures. - Must be a self-starter, able to work in team environment and motivate others. - Must be willing to be on call available for after-hours support and an on-call rotation as defined by the team for any of the position responsibilities listed above. Desired Skills - Knowledge of application transport and network infrastructure protocols including BGP and OSPF. - Understanding of monitoring/alerting/forensic tools such as Auvik, Observian, Nagios, SolarWinds, Splunk, Cisco Prime, NNMI, HPNA, NetBrain etc. - Understanding of pertinent frameworks, including ITIL, NIST and COBIT. - Knowledge of network security. Additional Information - No third party resumes will be accepted - Drug testing and/or other employment-related inquiries may be conducted - CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. - All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors) - CTG is an Equal Employment Opportunity employer - CTG is an E-Verify Company   To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Emily.Drew@ctg.com.   The expected base salary for this position ranges from $70.00/hr to $90.00/hr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10308
CTG is seeking to fill a BrightTree DME Analyst opening for our client in Memphis, TN.   Location: Remote Duration: 4 months   Overview: - BrightTree analyst with experience converting the WellSky CPR+ application to BrightTree’s DME software application who can also assist from a PM perspective.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Crystal Maher at Crystal.Maher@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $60.00/hr to $90.00/hr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : City
Memphis
Client Work Location : State/Province (Full Name)
Tennessee
Client Work Location : Country (Full Name)
United States
ID 2024-10302
CTG is seeking to fill an Application Developer Cloud FullStack opening for our client in Phoenix, AZ.   Location: Phoenix, AZ Duration: 10 months   Skills: - VMWare - Linux - Production Support - RedHat - Linux - Unix - Nice Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at 716-887-7209 or Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Phoenix
Client Work Location : State/Province (Full Name)
Arizona
Client Work Location : Country (Full Name)
United States
ID 2024-10301
     
Client Work Location : City
Phoenix
Client Work Location : State/Province (Full Name)
Arizona
Client Work Location : Country (Full Name)
United States
ID 2024-10295
CTG is seeking to fill an Application Developer Java & Web Technologies opening for our client in Phoenix, AZ.   Location: Phoenix, AZ Duration: 10 months   Skills: - Java - API - Redis   Responsibilities: - Build software that fulfills specific needs - Find solutions to security threats, viruses, or errors that might hinder the performance of applications - Carry out regular security and performance checks - Remain current on technology trends to keep our software as innovative as possible - Stay on track of the application lifecycle to ensure necessary updates are completed on time Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at 716-887-7411 or Anisha.Muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Phoenix
Client Work Location : State/Province (Full Name)
Arizona
Client Work Location : Country (Full Name)
United States
ID 2024-10293
CTG is seeking to fill an Application/Data Developer opening for our client in Phoenix, AZ.   Location: Phoenix, AZ Duration: 10 months   Skills: - Big Data - PySpark - Machine Learning - Python - Scala - Java   Responsibilities: - Build software that fulfills specific needs - Find solutions to security threats, viruses, or errors that might hinder the performance of applications - Carry out regular security and performance checks - Remain current on technology trends to keep our software as innovative as possible - Stay on track of the application lifecycle to ensure necessary updates are completed on time Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at 716-887-7411 or Anisha.Muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Phoenix
Client Work Location : State/Province (Full Name)
Arizona
Client Work Location : Country (Full Name)
United States
ID 2024-10289
CTG is seeking to fill a Warehouse Generalist opening for our client in San Antonio, TX.   Location: San Antonio, TX Duration: Ongoing contract, potential temp to perm Work Hours: Monday to Friday, 8:00am to 5:00pm   Duties: - Prepare/fill boxes with product for shipment. - Affix correct shipping label (UPS WorldShip, FEDEX Ship Manager, etc.) to each package for shipment. - Count, stock, and restock product according to the stocking ticket and need. - Organize shelf and bin locations based on product, space, and usability. - Identify damaged, lost, and/or missing product and notify Team Lead or department manager. - Assist department for inaccuracy of Sales Orders shipped to customers. - Participate in department quarterly inventory checks. - Ability to lift up to 50 pounds. - Able to work in all type of environments. - Position is a fast paced environment and will require long periods of standing, crouching and walking. - Maintain cleanliness of work areas ensuring a safe and reliable work environment.  Skills: - The position will require long periods of standing, crouching and walking. - Must also have the ability to lift up to 50 lbs. Experience: - 1-2 years shipping or warehouse experience Education: - HS Diploma or GED Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
San Antonio
Client Work Location : State/Province (Full Name)
Texas
Client Work Location : Country (Full Name)
United States
ID 2024-10287
CTG is seeking to fill an Electro-MechanicalService Technician opening for our client in Austin, TX.   Location: Austin, TX Duration: Ongoing contract Job Type: Hourly Consultant  Pay Range: $21.63 to $26.44   Client vehicle provided Clean MVR Record and valid driver's license required   Duties: - Offer outstanding service to our clients. Manage call resolve issues in accordance with customers SLA agreement in order to manage customer relations and optimize customer satisfaction. - Use electro-mechanical skills to repair devices. We provide training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge is essential in helping you learn our industry quickly. - Must take responsibility for customer satisfaction. You may be the only person who is visible to the client and serve as the primary customer contact, and provides all maintenance, production, and supply inventories of assigned equipment. Your client interactions are very important. - To this end, you must provide appropriate communication, support, and interface to on-site client base as to equipment status and availability and engaging the support of other personnel as required. - As needed and requested, you must deliver customer training on assigned products to improve end user knowledge of equipment functionality.   Skills: - Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran. - Superior time management skills and RELIABILITY. Our customers are counting on you. We are looking for candidate who believes a "10 minutes early is on time, and on time is late" We value dependable people who are eager to meet deadlines. - Valid driver's license, appropriate insurance coverage, and a clean driving history. A Motor Vehicle Record (MVR) is included in our technician background check. - This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority especially around electrical components. After the first 60 days in the job, we expect: - An understanding of our company and customer service culture. - A clear understanding of expectations in reference to call load, territory alignment and client satisfaction. - A thorough knowledge base of the equipment and inventory needs to support your territory/site. - Ability to actively and correctly complete service calls independently.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Austin
Client Work Location : State/Province (Full Name)
Texas
Client Work Location : Country (Full Name)
United States
ID 2024-10282
CTG is seeking to fill a Test Specialist FullStack opening for our client in Pittsburgh, PA.   Location: Pittsburgh, PA Duration: 4 months   Skills: - ATM skillset details - Hardware Troubleshooting - Build/Troubleshoot Desktop system - Network TCP/IP Troubleshooting - Telnet, IP Configurations, etc. - Windows 10 - Registry Settings, Command Prompt, File Explorer - Jira, Confluence, & BitBucket - Test Script Mgmt, Bug Reporting, Test Summary Reports, API Repositories - Languages o Java, JavaScript, Cucumber, Maven - IDE’s/Development Testing Tools - Eclipse, IntelliJ, Visual Studio, Postman - Middleware/API Testing Experience - OpenShift, Kubernetes   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Brandon Baumann at 716-887-7433 or email@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Pittsburgh
Client Work Location : State/Province (Full Name)
Pennsylvania
Client Work Location : Country (Full Name)
United States
ID 2024-10281
CTG is seeking to fill a Package Consultant SAP HANA FIN FICA opening for our client in Denver, CO.   Location: Denver, CO Duration: 6 months Travel: Some travel is required (25% to 50%)   Skills: - BRIM S/4HANA FICA process Implementation for Telecommunication industry. - Hands on configuration experience in Cash journal, Clearing Control, Account Assignment. - Setup of Direct Debit Payments, setup of Main & Sub sub-transaction, analyzing issues in the Billing and invoicing process, Integration with Billing & FICO, External Non SAP legacy systems, Integration to multiple Banks and bank reconciliations. - Fiori Apps. - Configuration, FSD, Support Development and FUT with extensive integration experience with Non SAP systems.   Experience: - Experience working in SIT, Parallel testing, and cutover phases to GO-Live.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Brandon Baumann at 716-887-7433 or Brandon.Baumann@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Denver
Client Work Location : State/Province (Full Name)
Colorado
Client Work Location : Country (Full Name)
United States
ID 2024-10280
CTG is seeking to fill a Project Manager Cognitive & Analytics opening for our client in Dothan, AL.   Location: Remote Duration: 12 months   Duties: - Supports the development and implementation of the information governance program to support compliance with standards, guidelines, regulatory agency requirements, and state and federal laws across the globe. - Participates in the development and maintenance of information governance controls and policies as necessitated by business needs and regulations. - Participates in communication as an information governance liaison with legal, privacy, security, engineering teams, human resources and other business units’ management teams. - Support the assessment and analysis of business units' adherence to information governance policies and processes and collaborate with stakeholders to identify any compliance gaps and develop a path forward to compliance. - Prepares drafts and revisions of technical and functional requirements for in-house or external technologies to support information governance needs. - Collaborates with engineering teams to ensure alignment of technologies with information governance objectives. - Develops and maintains records inventories. - Monitors and analyzes key performance indicators for the information governance program. - Participates in the development of change management and communication initiatives related to information governance, including policy changes and development / delivery of training materials.   Skills: - Records management - Record and information management (RIM) - GDPR, HIPAA, CCPA, and other data privacy-related regulations. - Policy retention development - File retention scheduling - File plan development - Content management - Content inventorying - Mandarin speaker a plus Qualifications: - Bachelors’ Degree or industry equivalent work experience - 4+ years applicable experience - Experience in the fields of Information Governance and Records & Information Management. - Advanced knowledge of the various information governance standards and industry leading practices and technologies, including those related to regional privacy regulations and data minimization requirements. - Experience managing the retention and disposition of structured and unstructured data. - Demonstrate ability to quickly assimilate to new knowledge and remain current on new developments in cybersecurity capabilities and industry knowledge. - Effective research, analytical and problem solving skills. - Experience collaborating with a team to meet strategic and tactical objectives as well as serve as an individual contributor. - Effective skill in transitioning between detailed technical vs. business-oriented executive discussions to understand and convey complex technical issues. - Strong verbal, written and interpersonal communication skills. - Ability to work and collaborate with all levels of management, staff and vendors. - Mandarin and coding experience using Python and SQL knowledge is a plus. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Laura Dominguez at 716-887-7203 or Laura.Dominguez@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $88,000 to $138,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10279
CTG is seeking to fill a Data Engineer (Business Intelligence) opening for our client in Dothan, AL.   Location: Remote Duration: 12 months   Duties: - Supports the development and implementation of the information governance program to support compliance with standards, guidelines, regulatory agency requirements, and state and federal laws across the globe. - Participates in the development and maintenance of information governance controls and policies as necessitated by business needs and regulations. - Participates in communication as an information governance liaison with legal, privacy, security, engineering teams, human resources and other business units’ management teams. - Support the assessment and analysis of business units' adherence to information governance policies and processes and collaborate with stakeholders to identify any compliance gaps and develop a path forward to compliance. - Prepares drafts and revisions of technical and functional requirements for in-house or external technologies to support information governance needs. - Collaborates with engineering teams to ensure alignment of technologies with information governance objectives. - Develops and maintains records inventories. - Monitors and analyzes key performance indicators for the information governance program. - Participates in the development of change management and communication initiatives related to information governance, including policy changes and development / delivery of training materials. - Maintains an understanding of relevant information governance industry standards, best practices and technology. Skills: - Records management - Record and information management (RIM) - GDPR, HIPAA, CCPA, and other data privacy-related regulations. - Policy retention development - File retention scheduling - File plan development - Content management - Content inventorying - Mandarin speaker a plus Qualifications: - Bachelors’ Degree or industry equivalent work experience - 4+ years applicable experience - Experience in the fields of Information Governance and Records & Information Management. - Advanced knowledge of the various information governance standards and industry leading practices and technologies, including those related to regional privacy regulations and data minimization requirements. - Experience managing the retention and disposition of structured and unstructured data. - Demonstrate ability to quickly assimilate to new knowledge and remain current on new developments in cybersecurity capabilities and industry knowledge. - Effective research, analytical and problem solving skills. - Experience collaborating with a team to meet strategic and tactical objectives as well as serve as an individual contributor. - Effective skill in transitioning between detailed technical vs. business-oriented executive discussions to understand and convey complex technical issues. - Strong verbal, written and interpersonal communication skills. - Ability to work and collaborate with all levels of management, staff and vendors. - Mandarin and coding experience using Python and SQL knowledge is a plus. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Laura Dominguez at 716-887-7203 or Laura.Dominguez@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $80,000 to $124,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10276
CTG’s Test Automation Practice is growing!! We are hiring multiple Eggplant test analysts to support our Healthcare clients. Are you looking to be a part of large enterprise-wide initiatives within Healthcare?  Would you enjoy the opportunity to support automation initiatives with our Healthcare clients?    Join our Team and a Great Place to Work company.   We are seeking experienced Eggplant Automation Test Engineers.    As an Automation Test Engineer, you will automating our Epic scripts with our third-party applications, such as Cerner for labs & Sectra for imaging.     Candidate should have experience with Eggplant tool and Epic or Cerner.     To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $100,000 to $115,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : City
Nashville
Client Work Location : State/Province (Full Name)
Tennessee
Client Work Location : Country (Full Name)
United States
Posted Min Pay Rate
USD $63.00/Hr.
Posted Max Pay Rate
USD $65.00/Hr.
ID 2024-10273
CTG is seeking to fill an Epic Willow Certified Pharmacist opening for our client in Memphis, TN.   Location: Duration: 6 months   Overview: CTG is growing our Epic practice and is seeking Certified Willow Pharmacists to support our client.    Duties: - Exhibits a high degree of expertise in Epic Willow module.   - Provides technical leadership in Epic Willow.  - Focus is on supporting Epic Willow design, build, testing, and support. - Acts in the capacity of functional build consultant.   - Candidates must be familiar with order set and medication build. - Pediatric experience is preferred but not required.   Experience: - Strong Pharmacy experience and background - A minimum of 2 years of direct Epic build, implementation, or support experience - Preferred clinical experience a plus   Certifications: - Epic Willow Certified   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Morgan Fickert at Morgan.Fickert@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $80.00/HR to $90.00/HR. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : City
Memphis
Client Work Location : State/Province (Full Name)
Tennessee
Client Work Location : Country (Full Name)
United States
Posted Min Pay Rate
USD $85.00/Hr.
ID 2024-10269
CTG is seeking to fill a Data Business Analyst opening for our client in Richmond, VA.   Location: Remote Duration: 2 years Job Type: Hourly Consultant Pay: $30-$37/hr       Overview: - The Data Analyst will interpret data and turn it into information for the business to offer ways to measure and improve the account operations, thus affecting business decisions. The Data Analyst will gather information from various sources and interpret patterns and trends. Once data has been gathered and interpreted, the Data Analyst will report through comprehensive study to the wider business and relevant colleagues. - The Data Analyst will research and use data to solve problems, forecast production capacity and financial outlook to optimize profit, minimize turnover, and streamline logistics - The Data Analyst will collect, process, and perform analysis of data and translate the numbers into business intelligence. The Daya Analyst will regulate, normalize, and calibrate data to extract that can be used alone or with other numbers and use charts, graphs, tables, and graphics to explain what the data mean across specific amounts of time or various departments.   Duties: - Work closely with account leadership, project managers & production managers to understand and maintain focus on their analytics needs, including critical metrics forecasts and KPIs, and deliver actionable insights to relevant decision-makers - Work with management to prioritize business and information needs - Help identify the business data needed to produce the most useful insights and future analytics - Develop and maintain SQL databases by acquiring data from primary and secondary sources, and build scripts that will make the data evaluation process more flexible or scalable across datasets - Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems - Create and maintain rich interactive visualizations through data interpretation and analysis, with reporting components from multiple data sources - Identify, collect, analyze, and interpret trends or patterns in complex data sets - Support and contribute to data collection efforts, as needed - Verify data quality to ensure accurate analysis and reporting - Utilize data to make actionable recommendations at all levels - Monitor data management processes to ensure data quality and consistency - Monitor system performance, data integrity and usage metrics - Identify patterns and trends in data sets - Processing confidential data and information according to guidelines - Troubleshooting the reporting database environment and reports - Training end-users on new reports and dashboards   Skills: - Technical writing experience in relevant areas, including queries, reports, and presentations - Strong SQL, Power BI and Excel skills and experience, with aptitude for learning other analytics tools - Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy - Adept at queries, report writing and presenting findings - Strong critical thinking skills and attention to detail - Proven success in a collaborative, team-oriented environment - Independent and self-directed - Strong verbal skills: Can prepare and deliver effective presentations to customer and business audiences without assistance - Strong written skills: Can write professional documents for customer and business leaders - Broad experience with analysis in logistics or manufacturing/production environments is a plus   Experience: - Three or more years of experience as a data analyst   Education: - Bachelor’s degree in mathematics, computer science, (or equivalent)   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at  Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $30.00/hr to $37.00/hr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10267
CTG is seeking to fill a Characterization Engineer – ToF-SIMS / XPS opening for our client in Yorktown Heights, NY.   Location: Yorktown Heights, NY Duration: Ongoing contract   Overview: The job involves the use of advanced characterization tooling and equipment to help fabricate and characterize advanced semiconductor devices on 200mm silicon wafers in the FAB. Part of the work may be conducted in a cleanroom environment and a basic knowledge of the principles behind semiconductor processing, chemistry and physics is required. In addition, strong computer and analytical skills are necessary and experience in semiconductor processing is a plus. The candidate is expected to work closely with engineers and the research teams to accomplish the tasks assigned to him/her. The work is centered around the company’s most advanced R&D efforts at its premier research and development site. Good communication skills and the ability to handle fast-paced, complex work is essential.   Duties: - Use ion spectroscopy techniques (Time of Flight SIMS and SIMS) to characterize thin films and devices from the facility and various groups in Research. - Perform X-ray photoelectron spectroscopy on similar samples. - Use other available characterization techniques as needed. - Knowledge of AFM, TXRF, SEM and XRD an advantage. - In a team environment, work with process team to perform characterization of wafers. - Execute processes on wafers for research and development and for characterization prep. - Perform tool qualifications and maintain tool and process qualification records.   Skills: - Standing on your feet for extended periods of time. - Required to lift 85 pounds (10-gallon carboy) to knee level. - The ability to cart 55-gallon drum with contents (Est weight 500 lbs.) from one end of the building to the other (1/4 mile) - Dexterity is required to self-evacuate from laboratory. - This is a physically demanding job. - Complete online safety classes as outlined by site safety.   Education: - PhD in engineering or related field is preferred, Master’s degree also considered   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Brandon Baumann at 716-887-7433 or Brandon.Baumann@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Yorktown Heights
Client Work Location : State/Province (Full Name)
New York
Client Work Location : Country (Full Name)
United States
ID 2024-10263
CTG is seeking to fill a Project Manager (Customer & Experience Transformation) opening for our client in Seattle, WA.   Location: Remote Duration: 6 months   Skills: - Excellent requirement management and documentation skills. - In-depth knowledge of regulatory standards and quality management systems for medical devices. - Strong analytical, problem-solving skills, and the ability to manage complex projects in a highly regulated environment. - Excellent communication skills with proficiency in negotiating and influencing across multiple levels of an organization. - Proficiency in using requirements management and diagramming tools like Visio or Lucidchart to map out processes and workflows.   Experience: - Minimum of 5+ years of experience as a Business Analyst, with at least 2 years focused on SaMD or medical device projects. - Experienced in working with Global team. - Experience with Agile and traditional project management tools such as JIRA, Confluence, or Trello.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Brandon Baumann at 716-887-7433 or Brandon.Baumann@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $100,000 to $150,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10256
CTG is seeking to fill a Hardware Designer Generalist opening for our client in Yorktown Heights, NY.   Location: Yorktown Heights, NY Duration: Ongoing contract   Overview: The job involves the use of in-FAB tooling and equipment to help fabricate advanced semiconductor devices on 200mm silicon wafers in the FAB. The work is conducted in a cleanroom environment and a basic knowledge of the principles behind semiconductor processing, chemistry and physics is required.  In addition, strong computer and analytical skills are necessary and experience in semiconductor processing is a plus. The candidate is expected to work closely with engineers and the research teams to accomplish the tasks assigned to him/her. The work is centered around our most advanced R&D efforts at its premier research and development site. Good communication skills and the ability to handle fast-paced, complex work is essential. The position is for a reactive ion (RIE) technician/engineer. Candidate should have familiarity with the basic knowledge of RIE fundamentals, tool operation and basic plasma chemistry knowledge.   Duties: - Processing wafers: Developing processes and characterization of wafers on reactive ion etch platform tools. - Prior chemical / compressed gas use required. - Shift opening is from 3PM to 12AM or 6AM to 3PM - Ability to learn fast, execute with minimal errors, document with details, and communicate with clarity. - Operate reactive ion etch tools.   Skills & Experience: - Experience in working in semiconductor manufacturing line is desirable but this is an entry level position and no prior experience is needed. - Experience in the field of chemistry/engineering is desirable. - Ability to work safely with chemicals and gasses in the clean room. - Experience working in a cleanroom. - Strong verbal and written communication skills required. - English fluent. - Must be US citizen.   Education: - BA/BS in engineering/chemistry or equivalent, or greater.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Brandon Baumann at 716-887-7433 or Brandon.Baumann@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Yorktown Heights
Client Work Location : State/Province (Full Name)
New York
Client Work Location : Country (Full Name)
United States
ID 2024-10254
CTG is seeking to fill a Senior Solutions Architect opening for our client in Rochester, MN.   Location: Remote Duration: 12 months   Overview: Seeking a Senior Automation Solutions Architect for the recently formed enterprise automation office to assist with the assessment, prioritization, and solution architectures for the automation requests.  The Senior Automation Solutions Architect will define automation strategies and work closely with the automation office, the RPA teams, and other teams to help identify automation opportunities, recommend the appropriate automation tools and technologies, and help architect and design automation solutions.   Duties: The Senior Automation Solutions Architect will be responsible for leading the design and architecture of automation solutions for various business processes in the healthcare domain. They will leverage their expertise in RPA technologies, low-code/no-code platforms, and scripting languages to create efficient, scalable, and reliable automation workflows. They will collaborate with business stakeholders and IT teams to understand the requirements, challenges, and opportunities for automation.    Function in an Agile environment meeting regularly with our client, coordinating efforts and backlog grooming. Work with both technical and business stakeholders to understand the data needs for projects. Attend requirement sessions when necessary, communicating any concerns to project leadership. Translate complex technical terminology, concepts, and issues in terms understandable to technical and nontechnical management and resources staff. Develop and maintains conceptual, logical, and physical architecture. Provide extensive technical, strategic advice and guidance to senior managers and technical resources in the creation and implementation of new data standards and databases or changes to existing ones. Collaborate with the Enterprise Architect and client IT team to establish and implement strategic initiatives. Make recommendations and assesses proposals for system optimization. Identify operational issues recommend and implement strategies to resolve problems.   Skills: - Minimum of 5 years experience in automation design and architecture - UiPath, MS Power Automate - Strong knowledge of process automation and RTP technologies - Experience training and mentoring automation developers and testers - Scripting languages   Preferred/Nice to have: - Low-code/no-code platforms (MS Power Platform, Google AppSheet or Airtable) - Certification in RPA tools, low-code/no-cod eplatforms, or scripting languages - Design and automation solutions architecture in healthcare industry   Education: - Bachelor's degree in discipline related to functional work and 7 plus years of relevant work experience.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Crystal Maher atCrystal.Maher@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $60.00/HR to $70.00/HR. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10253
CTG is seeking to fill a Technology Sourcing Manager opening for our client in Stamford, CT.   Location: Stamford, CT Duration: 6 months   Overview: The Technology Sourcing Manager will play a key role in the decisions surrounding the company’s utilization of vendors for software, hardware, consulting, and technology services. He or she will manage the development and execution of our global technology programs through the processes of strategic sourcing, contract negotiations, vendor relationship management, financial analysis, and internal chargebacks.   Duties: - Manages the evaluation, selection, implementation, and effectiveness of contractual agreements for vendors of strategic technology and agency functions. Negotiates global and/or strategic technology contracts. Works with multiple technology leads—within Omnicom IT and their agencies—to ensure all operational requirements are addressed and obtains the necessary financial and legal approvals required. - Works with key business owners to solicit and validate critical program objectives and related information to ensure sourcing efforts are aligned with corporate and IT-specific goals; ensures that vendor agreements are consistent with those goals. - Communicates programs internally to evangelize program benefits and facilitate program adoption and/or policy compliance. Collaborates with areas of IT to ensure vendor partners are effectively managed and contracts are fully leveraged. - Collaborates with Software Asset Management and procurement teams to ensure accurate reporting and internal billing of managed software and service agreements; benchmark existing utilization and forecast demand of future product or service consumption to drive contract renewals and/or negotiations. - Supports agencies as necessary to maximize the value derived from strategic vendor relationships. Collaborates with agency business leads to identify opportunities for consolidating vendors, elevating support, sharing knowledge, and fostering collaboration. - Drives ongoing process improvement to deliver increasing operational efficiency in all business partner processes. - Regularly reviews and evaluates vendor Service Level Agreements to identify areas of improvement. - Develops processes by which vendors are evaluated and selected in accordance with company guidelines and best practices. - Provides input as needed for budgeting and assists in assembling budget justification materials. - Analyzes and interprets related financial data and assesses the impact of alternative courses of action. - Works collaboratively with finance to create charge-back models, reviewing purchasing patterns, program compliance, inter-company billing, tax implications and contractual obligations. - Gathers performance data from vendor reporting and internal spend visibility systems to provide compliance reporting and identify new program opportunities.   Skills: - Knowledge in multiple facets of technology operations including but not limited to procurement, operations, requirements gathering, project management, cost analysis and forecasting. - Demonstrates understanding of vendor management concepts and negotiation techniques including commercial and legal discussions and negotiations. - Strong presentation and persuasion skills in internal and external situations, including with senior management. - Experience assessing vendor evaluations and preparing RFPs. - Demonstrates ability to define and manage processes. - Demonstrates creativity and judgment in analysis of contract terms - Experience in analyzing vendor pricing methods e.g., rate cards and pricing methodologies. - Strong written communication skills, including the ability to facilitate meetings and effectively lead discussions. - Strong PowerPoint skills a plus. - Strong analytical skills. Excellent Excel and database management skills. Proficiency in PowerBI, VBA a plus. - Excellent organizational skills and ability to work independently. - Ability to build and maintain effective working relationships with all levels of management and staff.   Education & Experience: - Qualified candidates must have a bachelor’s degree, plus 8 -10 relevant work experience. - Must be business savvy, financially astute, and very comfortable negotiating large, complex deals. - Must be articulate and professional, possess strong organizational, analytical, and interpersonal skills, meet deadlines, be self-motivated, and able to multi-task.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at 716-887-7411 or Anisha.Muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Stamford
Client Work Location : State/Province (Full Name)
Connecticut
Client Work Location : Country (Full Name)
United States
Posted Min Pay Rate
USD $140,000.00/Yr.
Posted Max Pay Rate
USD $160,000.00/Yr.
ID 2024-10252
CTG’s client is in need of a Senior Project Manager to support transformation projects in 2024.   Location: Hybrid / remote, with occasional travel to the local office in Cary, NC, when required Duration: 10 months   Skills Required:  - Bachelor’s Degree in Engineering, Information Systems, Business Administration, or related field - 10+ years Project Management experience in Information Technology - PMP certification   Preferred Skills: - Experience with CA PPM (Clarity) or other PPM tools  - Proficient in Microsoft Project, Excel, and PowerPoint  - Experience with waterfall and agile project delivery methodologies - Experience with independent project management, delivering global, enterprise-scale projects - Experience with leading transformational Projects   Roles and Responsibilities: - Project management leadership of large, complex IT & Business projects to achieve strategic organizational goals and objectives. - Accountable for overall project management throughout the system development delivery cycle, from project inception to project closure. - Establish & manage relationships with business partners and leadership to manage expectations; and effectively leverage governance for a positive business partner/ leadership experience.    - Proficiently manage deliverables, risks and interdependencies between multiple 3rd party vendors and internal teams independently. - Demonstrate excellent program/project management skills; financial/budget management, schedule management, partner/vendor management and project team management. - Demonstrate excellent organization, problem-solving and muti-tasking skills, with the ability to influence others and remove organizational silos. - Consistently adhere to the organizational program and project management standards and methodologies defined by the EPMO - Demonstrate excellent verbal and written communication, reporting project progress and health up to Executive level. - Identify, monitor, and control the interdependencies between work streams within assigned projects, to ensure on time/on budget delivery. - Proactively identify and manage risks, issues, and mitigation plans, which could impact project success. - Possess high level of ownership for assigned projects; and self-motivation to deliver assigned projects to agreed timelines and budget. - Track and share lessons learned with wider EPMO organization to inform future project activity. - Ability to work calmly and confidently under pressure; and motivate others to thrive in a challenging environment. - Assist in the establishment of standards for project and portfolio management including processes, methodologies, metrics, and tools to ensure the development and use of project management throughout IT - Support the Business Unit PMO/Project Sponsors in the creation of business cases, program/project charters and associated project plans, for multiple projects and programs.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group is required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloeat 716-887-7209 or tana.stilloe@ctg.com. Kindly forward to any other interested parties. Thank you!
Client Work Location : City
Cary
Client Work Location : State/Province (Full Name)
North Carolina
Client Work Location : Country (Full Name)
United States
ID 2024-10247
CTG is seeking to fill a Mail Clerk/Adminopening for our client in Branchburg, New Jersey.   Location: Branchburg, NJ Duration: 6 months+   Essential Functions: - Receive, sort and process mail documents, packages, and supplies - Notify recipients - Deliver and pick-up mail on scheduled runs - Record & process accountable mail information, maintain logs - Track, trace, and resolve mail problems with USPS, express and local delivery services - Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup/delivery) - Perform quality checks on outbound mail - Validate internal mail addresses - Bar code address lookup - Use common mail services including fax, air express, postal services - Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket - Perform finishing work on documents to be mailed, such as folding and insertion - Perform electronic mail distribution (open, mail prep, scan and distribute) - Perform fulfillment functions, such as assembly, packaging, shipping and tracking of kitted materials - Follow mailroom security procedures - Barcode tracking or face scanning incoming mail and packages - Perform logging, transmission, receipt and timely distribution of faxes - Shipping and receiving using automated system to track and manage activity - Monitor/order/replenish supplies inventory, mail and distribution activities - Send and receive e-mail messages - Arrange alternative courier or shipping services to meet customer requirements - Fully operate, clean and maintain all shipping and mail equipment - Contact service on mail and shipping equipment if need occurs - Determine output packaging per packaging standards (e.g. process for books, tabs, etc.) - Driving (if required) - Utilize mail equipment: Finishing equipment; Inserters; Postage meters; Envelope printers; Scales; Pitney Bowes Mail Management systems; FedEx shipping systems   Skills: - Able to lift and move up to 50 pounds - Able to demonstrate ability to read, write and follow English instructions - Able to demonstrate PC / Internet Skills Basic: Open applications; Create and find file folders; Find, open, rename files using Windows Explorer (or equivalent); Delete and recover files; Open and send e-mails (create mail, add, save attachments); Manage email (create folders, change user options); Basic internet navigation (search; navigate to websites; navigate within website); Introductory knowledge of MS Word or equivalent (open saved files, create basic text documents, print and save documents); Introductory knowledge of MS Excel or equivalent (open saved workbooks, data entry, basic data and column/row formatting, print and save workbooks) - Able to demonstrate customer service and communication skills - Able to demonstrate ability to manage multiple tasks - Able to demonstrate ability to perform duties with minimal supervision - Able to demonstrate ability to perform data entry   Experience: - Experience delivering services in a client environment   Education: - High school diploma or equivalent required   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at jamie.robinson@ctg.com. Kindly forward this to any other interested parties—thank you!
Client Work Location : City
Branchburg
Client Work Location : State/Province (Full Name)
New Jersey
Client Work Location : Country (Full Name)
United States
ID 2024-10245
CTG is seeking to fill a Senior IT Systems Analyst opening for our client in Rochester, MN.   Location: Remote Duration: 2 months   Duties: Assists with and participates in leadership coordination and management of activities required to operate direct or advise a department or equivalent organizational structure. Coordinates project division and/or department budgets and provides appropriate financial reports and metrics for making department decisions. Independently manages multiple large-scale IT internal business projects or single department-scale projects from inception to close including resource management risk identification and mitigation quality assurance and change control. Must have broad knowledge of IT systems and interrelated technical processes in order to make necessary decisions regarding hardware software or technology agreements. May serve as subject matter expert for requirements gathering for industry proposals on behalf of the company. Routinely interfaces with department committees and executive leadership and provides IT performance reports with strategic recommendations. May serve as liaison for industry partnerships or as a representative for IT in national industry events. Ensures communication between and among business proponents stakeholders and IT Leadership regarding assignments. Leads or contributes to the improvement of established guidelines tools templates and methodologies. Demonstrates effective group facilitation team building and conflict resolution skills. Develops proposals and business plans that ensure quality IT solutions and delivery.   Skills: - Excellent communication organization problem solving and facilitation skills. - Excellent interpersonal skills including conflict resolution. - Demonstrated history of continuing education in personnel and administrative processes. - Strong understanding of financial concepts business process continuous improvement and organizational development. - Demonstrated mastery of all requirements detailed in the IT Systems Analyst job description.   Experience: - Expertise in reading and writing MS SQL - Google data structures (Big Query CloudSQL) - Denodo (MS SQL knowledge) - Comfortable developing Tableau (worksheets, cascading parameters, calculated fields) - Minimum of 5+ years of relevant experience   Education: - Bachelor's degree with 5 years technology or business administration experience.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Crystal Maher atCrystal.Maher@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $40.00/HR to $50.00/HR.  Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.  In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10244
CTG is seeking to fill a Senior Data Analyst opening for our client in Anchorage, AK.   Location: Anchorage, AK Duration: 6 months   Overview: This Data Engineer role within Applied Digital Technology will be responsible for building data pipelines from source systems into the analytics environment with validation to allow creation and operations of analytical solutions and computational models.   This position is assigned with the primary work location in Anchorage Tower, Alaska. The role will receive day-to-day work direction from the Alaska Digital Technology Data Management and Analytics Senior Solutions Architect.   The Alaska BU is under-going a transformational data modernization initiative which will require refactoring legacy platforms and code to a modern technology stack. The initial focus of this role will be modernizing a business-critical Oracle database hosted on Unix leveraging Perl scripts for integration and transformation logic.   The role will also monitor, optimize, and support the development, test and production environments working closely with the database administrators, analytics architect, and IT infrastructure support to ensure system availability.   This role will be proficient at integrating and preparing large, varied datasets including time series data and designing specialized database tables and information links within the environment. The person will work closely with engineers, data scientists, geo-scientists, project/program managers, and IT teams to provide clean and reliable data.   This role requires a strong and current technology focus, practical analytical experience, and excellent written and communications skill.   Duties: - Develop, test, and manage data pipelines - Collect, explore, validate, and condition data - Collaborate with business subject matter experts and data scientists to create data sets and engineer features for analytical models - Productionize and operationalize analytical models - Adhere to the company’s governance and compliance policies for data and processes - Monitor model performance   Skills: - R, C++, Java, SQL, Perl Experience with data visualization/analytics tools, plus strong Excel skills Spotfire, Power BI Experience with an RDBMS, including strong SQL skills Snowflake, Oracle hosted on Unix, Teradata, MS SQL Experience connecting to enterprise systems Experience with Cloud DevOps and Infrastructure as Code (IaC) Azure, AWS (Cloud Formation, Terraform) MS Azure - Excellent verbal and written presentation skills, with the ability to communicate clearly and persuasively - Excellent interpersonal skills in areas such as teamwork and communications - Open attitude towards and ability to learn and utilize new technologies and standards - An understanding of project processes and methodology to support Project Management initiatives and delivery Project Management   Experience: - Experience with handling large amount of operational data - Experience with Oil & Gas time series data feeds in combination with historical and unstructured data - Oil and Gas Industry experience   Education: - BS Degree in Computer Science, Math, Engineering, Statistics, Information Systems, Information Science, - or related field with minimum 5 years of related experience MS Strong practical programming skills, including an advanced knowledge of one or more programming languages, and at least an intermediate knowledge of Python   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Anchorage
Client Work Location : State/Province (Full Name)
Alaska
Client Work Location : Country (Full Name)
United States
Posted Min Pay Rate
USD $70.00/Yr.
Posted Max Pay Rate
USD $85.00/Yr.
ID 2024-10243
CTG is seeking to fill a Lead Software Engineer opening for our client in Rochester, MN.   Location: Remote Duration: 6 months   Duties: Lead software design, prototype, and development of the Microservices/Mobile/Web Engineering teams. Understand the architecture, be a team player, lead technical discussions and communicate the technical discussion. Be a senior Individual contributor of the Software Engineering teams. Be part of Technical Review Board along with Manager and Principal Engineer. Be a technical liaison between Manager, Software Engineers, and Principal Engineers. Collaborate with software engineers to analyze, develop, and test functional requirements. Write clean, maintainable code 30% of the time and performing peer code-reviews. Mentor and Coach Engineers. Work with team members to investigate design approaches, prototype new technology and evaluate technical feasibility. Work in an Agile/Safe/Scrum environment to deliver high quality software. Establish architectural principles, select design patterns, and then mentor team members on their appropriate application. Facilitate and drive communication between front-end, back-end, data and platform engineers. Play a formal Engineering lead role in the area of expertise. Keep up to date with industry trends and developments.   Skills: - Knowledge of professional software engineering practices and best practices for the full software development life cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and operations. - A minimum experience of 5 years using relational databases and NoSQL Databases. - Worked and lead Software Engineering teams in Continuous Integration / Continuous Delivery model. - Build/Lead products which would provide Offline support and are highly resilient in nature. - Build/Lead Test Automation suites, Unit Testing coverage, Monitoring & Observability of the Apps, Support Site reliability engineering and Application Security. - Continuous Integration using Jenkins, Git Hub Actions or Azure Pipelines.   Experience: - Experience with distributed databases such as SQL Server, Oracle, or Mongo DB. - Experience with cloud technologies, development, and deployment. - Experience with tools like Jira, GitHub, SharePoint, Azure Boards. - Experience working with Fastlane for automated development and release process. - Experience with modern application development frameworks.   Education: - Bachelor's Degree in Computer Science/Engineering or related field with 6 years of experience OR - Associate's degree in Computer Science/Engineering or related field with 8 years of experience   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Kimberly Watzek at 716-887-7388 or Kimberly.Watzek@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $80.00/HR to $95.00/HR.  Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.  In addition to salary, a competitive benefit package is also offered.
Client Work Location : Country (Full Name)
United States
ID 2024-10241
CTG is seeking to fill a Parts Agent opening for our client in Ashland, VA.   Location: Ashland, VA Duration: Ongoing contract   Overview: This position is responsible for the shipping, receiving, and ordering of all items related to the service shop and field service organization. The parts agent shall be responsible for receiving in all items purchased, route product to the appropriate location, accept returned product from service personnel and ship product to vendors, manufacturers, customers, or other ESI locations. The parts agent shall also be able to ship via, UPS, FEDEX and/or freight truck carrier using computer related software and/or other appropriate methods to generate shipping labels to vendors and internal or external customers. Must be able to receive requests for parts through the current accounting system or through a manual request, determine the most efficient and cost effective means of sourcing the item, appropriate the product and provide all necessary information to the call support center, field tech, accounts payable, parts receiving agents and company management. This position requires in-direct supervision.   Duties & Skills: • Accepts deliveries from carriers and/or warehouse • Processes and receives correct qty and product numbers into the current accounting system (GP) • Labels and routes product to the appropriate location (stock, field reps, customers or other ESI locations) • Accepts returned product from service personnel • Process shipments via UPS, Fedex, or freight carrier by using current computer software or manual BOL. • Packages product for shipment to vendor, manufacturer, customer or other ESI locations • Ensures all information related to shipping is accurate, such as customer name, qtys prepared for shipment, customer address and call number match the label with the appropriate attention line and GL shipping code. • Ensures all information related to shipping or receiving is accurate for accounts payable to pay invoices in a timely fashion • Ensures all information related to the receiving is updated on the service call • Performs re-stocking of product in car stocks and on the shelf • Performs physical inventory counts to ensure proper inventory accuracy • Monitors outstanding orders extending past original ETA date, reviews and updates ETA dates in current accounting system • Receive requests for product either through the current accounting system or via manual request (verbal, written, email, voicemail, etc.) from service personnel, or from internal / external customers wanting to purchase parts. • Check for availability of product in current inventory at all locations • If unavailable, determine the best source to purchase product based on requirements of service call, availability of product, shipping and purchase costs. • Create purchase order in accounting system – include all information related to order not limited to estimated time of arrival, tracking information, vendor/manufacturer order #, price, location to ship product to, any special circumstances. • Order product from vendor • Ensure all information related to the order is accurate for the proper and efficient receiving of the product • Ensure all information related to the order is accurate for accounts payable to pay invoices in a timely fashion • Ensure all information related to the order is updated on the service call • Perform regular stocking level analysis of high volume item usage to ensure proper quantities both in the main department and for technician car stocks • Perform regularly scheduled re-stocking level orders • Perform physical inventory counts to ensure proper inventory accuracy • Communicate any information to service personnel, management or customers related to unforeseen problems with orders that may delay the original expected arrival of the product. • Seeks guidance and direction as necessary to perform duties • Create customer quotes and orders through the current accounting system • Demonstrates good judgment in investigating and resolving problems • Respects the confidentiality of the customer, company and other personnel • Keeps supervisor, manager or team leaders informed of problems, potential and actual, that can affect the completion of assigned duties and tasks within a reasonable period of time. • Maintains cooperative working relationships with all company employees and customers • Demonstrates the ability to tactfully handle difficult situations • Makes the best use of time during the course of the day • Consistently shows the ability to recognize and deal with priorities • Reports free time to supervisor and asks for additional assignments • Performs all duties in an independent manner and with little supervision • Always provides proper notification and advance notice of absences • Reports to work on time consistently • Maintains a well groomed, presentable appearance in accordance with the company’s dress code • Able to maintain professional demeanor under stress • Maintain high level of quality of work while multi-tasking several items. • Maintain a high level of accuracy with data entry into the accounting system (currently Great Plains) • Possess reliable transportation to and from work. • Working hours may, on occasion, extend past normal working hours Performance • This position will be evaluated on an annual basis using the attached performance appraisal in addition to any statistical data to be attained as it relates to performance of duties. • Target order volume 30-35 items per day   Basic knowledge with respect to: • Possess excellent customer service skills • Possess intimate knowledge concerning billing procedures for all service types • Possess intimate knowledge of purchasing / ordering practices • Possess intimate knowledge of service types • Possess excellent data entry skills • Possess excellent phone skills for every type of situation • Possess superior listening skills • Possess excellent inter-personal skills • Possess knowledge of receiving practices • Possess intimate knowledge or inventory flow from ordering, allocations and consumption as it relates to the current accounting system • Possess advanced knowledge of a computer with Windows Operating System, Microsoft Office; emphasis on Word, Excel, Access, and Outlook email, • Possess excellent organizational skills • Possess excellent follow-up skills • Possess excellent math skills   Experience: - Required: At least 2 years inventory / purchasing / receiving / shipping experience in a service industry.   Education: - Required: High School Diploma or GED - Preferred: 2 Year College Degree or better   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Kimberly Watzek at 716-887-7388 or Kimberly.Watzek@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Ashland
Client Work Location : State/Province (Full Name)
Virginia
Client Work Location : Country (Full Name)
United States
ID 2024-10240
CTG is seeking to fill a Software Engineer opening for our client in Pittsburgh, PA.   Location: Pittsburgh, PA Duration: 6 months Work Hours: M - F 7:30 - 4:30 (40 hours)   Overview: We currently have an opening for a Software Engineer in the Process Control Division, located at the Mon Valley Works. This role could cover any of our facilities including Edgar Thomson Works, Irvin Works, or Clairton Works. As an integral part of this highly skilled, innovative team, you will play a significant role in supporting our digital transformation and system modernization strategy while providing critical services to our production operations. The successful candidate will be part of a team responsible for the design, development, testing and implementation of digital solutions and process control systems.   We are seeking a bright, innovative leader with the technical skills, energy, and ambition to help shape the future for Mon Valley Works.  The ideal candidate is resourceful, motivated, and team oriented.  If you are driven to succeed and enjoy the rewards of challenging, fast paced work, we want you on our team!   Duties: - Contribute to and support our digital transformation - Contribute to our digital transformation by participating in the design, development, configuration, and deployment of digital solutions - Participate in, and / or lead high impact projects that provide financial benefits and result in improvements to safety, quality, and / or production yield - Work closely with the operations teams to understand requirements and identify improvement opportunities; translate into project specifications, including work estimates and forecasted benefits - Design and maintain highly available and error resistant applications and systems that support Edgar Thomson Operations - Play a key role in the new design and maintenance of modern supervisory systems   Skills: - Software Engineer / Developer with minimum of 1-2 years of experience developing in Java, C, C#, R, and/or Python. Knowledge of the Visual Studio IDE. Comfortable with both Linux/Unix and Windows environments. - Development experience on PTC Thingworx IoT platform plus - Experience with Tableau a plus - Experience with SQL and Oracle a plus - Effective oral and verbal communication, team player - Initiative to generate improvement ideas - Motivation to maintain a high level of productivity and self-direction - Desire to learn established systems for purposes of modernization and support   Education: - Bachelor's degree in Computer Science, Software Engineering, or Computer Engineering, or related field   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at 716-887-7209 or Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you!
Client Work Location : City
Pittsburgh
Client Work Location : State/Province (Full Name)
Pennsylvania
Client Work Location : Country (Full Name)
United States
ID 2024-10238
Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!    CTG's premier client has a contract assignment for a Technician.   Type: Contract Job Title: TechnicianLocation: Bedford, MA*Candidates must be able to commute and work onsite in Bedford, MA* Pay Rate: Based on experience Work Hours: Mon-Fri 6:00a.m. - 2:30p.m. OR 7:00a.m. - 3:30p.m. (may be flexible) – revolving weekends Education: High School diploma or higher   A successful candidate in this position will possess strong soft skills as well as - 1-3 years’ experience preferable in Biotechnology and or working in a laboratory or life sciences environment.   Description Works in Reagents areas. Manufactures Matrigel using well defined processes. Good working conditions. Work in clean rooms, general lab, and cold room ranging from 2 to minus 20 degrees Celsius, where specified PPE for each area is required. Frequently lifts and/or moves material and/or objects up to 50 pounds. May handle hazardous material in controlled environment.   Requirements: - Makes buffers and sets up production runs. Prepares and tests tissue fractions. - Interacts with Quality Assurance to identify non-conformance issues. - Manufactures products using centrifugation, buffer extractions, filtration, and dialysis methods. - Uses ERP system to perform production transactions.   Required Qualifications Education - High School diploma or higher Qualifications - Willing to work as a team player. - Open to cross training and becoming multi-skilled. - Lab experience working with lab equipment and tools. - Able to take direction and work on production requirements as needed. (After training) - Desired skills: - 5S and lean manufacturing knowledge   Additional Information - No third party resumes will be accepted - Drug testing and/or other employment-related inquiries may be conducted - CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. - All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors) - CTG is an Equal Employment Opportunity employer - CTG is an E-Verify Company   To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Emily.Drew@ctg.com.
Client Work Location : City
Bedford
Client Work Location : State/Province (Full Name)
Massachusetts
Client Work Location : Country (Full Name)
United States