CTG is seeking to fill a Business Data Analyst II opening for our client in New York.   Location: Remote Duration: 6 – 8 weeks   Overview: Participates in components of the data program within an assigned area of the Company and in the areas of governance, quality, issue management, reporting, data architecture, solutions, analytics, or project management activities under the guidance of management and the overall Enterprise Data Management Program.   Primary Responsibilities: - Assist in implementation of the Data Management Program within assigned area of the Company. - Develop a basic understanding of the data management practices. - Assist in calculating metrics to measure compliance with the business and Enterprise Data Management policy and standards. - Assist in documenting metadata for identified critical data elements. - Assist in monitoring the quality of data and work with the team to assist units in disposition of data quality exceptions. - Update data issue remediation documentation. - Use business and enterprise data management and business intelligence tools to understand data within assigned areas. - Analyze data sets and provide insights to team members for presentation within the business supported. - Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. - Promote an environment that supports diversity and reflects the Company brand. - Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. - Complete other related duties as assigned. Education and Experience Required: - Bachelors degree and a minimum of 1 year professional experience, or in lieu of a degree, combined minimum of 5 years higher education and/or work experience, including a minimum of 1 year professional experience. - Excellent verbal and written communication skills. - Demonstrated analytical ability. - Creative problem solving skills. - Proficiency in the use of spreadsheets, graphing, and presentations with a working knowledge of financial models. Education and Experience Preferred: - Banking or data management industry experience. - Working knowledge of Data Management principles. - Working knowledge of Bank products, systems, and workflows. - Proficient in pertinent project and presentation software. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson atJamie.Robinson@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $30,000 to $90,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG is seeking to fill a Customer Service Representative opening for our client in Coppell, TX.   Location: Coppell, TX Duration: Ongoing contract Shift: 10am - 7pm, M-F, to support customers in Pacific Time zone   Duties: - Primary resource for advice for all document production needs of the Client including inquiry and escalation - includes digital print solutions as well as litho/web printing - Manage Customer relationships for specific customer base, working with and advising document owners to meet document production needs in a cost effective manner - Promote the print services of the company - identify and develop digital document opportunities - Print Job Management: - Price, co-ordinate and manage print projects as required - Interface with preferred suppliers, internal / external as required - Manage the various process requirements such as: - Document production quote process - Proof exchange - Delivery date follow up - Ensure appropriate documentation is available for audit purposes - System Administration: - Provide system administration support for the forms management solution implemented for the client Skills: - Ability to demonstrate excellent interpersonal skills - Demonstrate ability to communicate effectively (both written & in person) to articulate document strategy - Demonstrate ability to network with colleagues to share and deliver benchmark solutions - Demonstrate ability to deliver to deadlines - Demonstrate ability to function effectively at all levels of the business - Ability to demonstrate knowledge of PCs and recent releases of Microsoft Office - Ability to demonstrate problems solving skills / analytical skills, and interviewing skills to obtain customer requirements - Demonstrate ability to manage multiple tasks in fast paced environment - Ability to demonstrate creativity & strong negotiation skills - Ability to demonstrate organizational skills - Experience in working autonomously Experience: - Preferred (3) years of print industry experience Customer Service - Preferred three (3) years in a customer relationship role - Experience in print sales or price estimation and/or familiar with document production techniques - Direct Mail Experience helpful - Experience with print shop job scheduling Valid driver license - Print procurement experience Education: - Minimum: High School Diploma or Equivalent - Preferred: Associates Degree Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a Process Integration Technician opening for our client in Albany, NY.   Location: Albany, NY     Overview: We are seeking a process integration technician with good communication skills who can work in a highly multi-disciplinary, multi-cultural environment at our Albany research location. This candidate will be supporting research and development activities, focusing on wafer logistics and wafer management. This individual will track lot movement/process inhibitors and act as a liaison between the process integration and operations teams to help disposition engineering holds. In this role, the candidate will review and act upon engineering holds, review total wafer counts, lot priorities, and drive actions to keep wafers moving throughout the fabrication line.   The selected candidate is expected to work directly with lot owners including process integration engineers, device engineers, unit process engineers, and logistics support individuals in the operations teams, technology assurance organization and various other teams that support operations and research activities in our Albany Research facility. Candidate will support occasional wafer inspections and must be able to understand and follow business protocols for wafer handling, such as wafer drop offs to the fabrication facility as well as wafer pickups and delivery to offline failure analysis labs and storage.  Physical durability is required to efficiently work in this cleanroom facility environment.   Duties: - Track wafer movement, lot priorities, process inhibitors for research and development program - Track progress of key deliverable hardware to ensure desired outcomes - Drive lot disposition in a timely manner - Identify and drive opportunities for operational and quality improvements - Act as a liaison between the process integration, unit process and operations teams to address wafer movement inhibitors - Wafer pickups from the cleanroom and drop offs to offline failure analysis labs and storage. - Inline wafer inspections Skills: - Basic understanding of semiconductor fabrication process - Silicon hardware execution experience (hands-on experience running lots in an advanced semiconductor fab environment a plus) - Basic understanding and experience using operation-related manufacturing execution systems (MESs) for creating/manipulating process routes and data collection - Ability to work across organizations to drive operational excellence in WIP management Education: - High School, required - Associate’s Degree, preferred Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Laura Dominguez at 716-887-7203 or Laura.Dominguez@ctg.com. Kindly forward this to any other interested parties. Thank you!

Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!    CTG's premier client has a contract assignment for a Solidworks/AutoCAD Drafter.   Type: Contract Job Title: SolidWorks/AutoCAD DrafterLocation: Painted Post, NY*Candidates must be able to commute and work onsite in Painted Post, NY* Pay Rate: Based on experience Work Hours: M-F 8am-5pm Education: Associate degree minimum required   A successful candidate in this position will possess strong soft skills as well as - Minimum of 3 years SolidWorks exp - PDM Works experience a plus - 4Familiarity with AutoCad - Microsoft Suite proficiency Description Encompasses the use of integrated systems for computer-aided design used for the systematic representation and dimensional specification of extrusion dies, as well as, occasional production tooling and equipment. Utilizes CAD digitizing techniques and skills. Prepares and maintains CAD models and drawing packages.   Requirements: - Intermediate level technical understanding. - Implements standard procedures and proposes intermediate level modifications to improve workflow. - Still generally obtains input to solve more complex problems. - Works under department supervision. - Able to gather information independently using established and defined procedures. - Takes initiative in the area of continuous improvement. - Uses some discretion. - Contacts are typically within organization. Key Responsibilities: - Collaborate closely with engineers and supervisors, taking direction to fulfill project requirements. - Engage in longer-term routine-based tasks. - Create and modify 3D CAD models and drawings using SolidWorks. - Develop comprehensive drawing packages, including managing redlines and revisions. - Handle process and die tracking through spreadsheets and updating tracking systems. - Perform admin duties for PDMWorks. - Provide drafting support for non-die components. - Manage legacy print obsolescence. - Conduct CAD audits and ensure DARM compliance. - Create and manage technical documentation, ensuring clarity and accuracy. - Offer support to the shop floor as needed. - Provide support for various assigned tasks and projects as needed. - Multitask effectively, managing several projects simultaneously without compromising on quality. - Maintain high attention to detail in all aspects of work. Required Qualifications Education - Associate degree minimum required Qualifications - Experience with 3D CAD modeling, particularly in SolidWorks. - Strong capability in handling drafting packages, redlines, revisions, and documentation management. - Proven ability to follow stringent processes and compliance standards. - Excellent organizational skills, with the ability to multitask and manage multiple tasks. - Strong teamwork skills, with the ability to take direction well. - Flexibility to provide support as needed across different areas. Additional Information - No third party resumes will be accepted - Drug testing and/or other employment-related inquiries may be conducted - CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. - All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors) - CTG is an Equal Employment Opportunity employer - CTG is an E-Verify Company To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to laura.dominguez@ctg.com.

CTG ‘s valued client has an opening for a Mechanical Drafting/CAD Technician II in Wilmington, North Carolina.   Location: Wilmington, NC Duration: 12 months   Summary: The Drafting/CAD Technician II will assist in the creation, revision, and storage of electronic drawing files (Autodesk Inventor and AutoCAD) for custom designed process equipment located in numerous worldwide Corning Optical Fiber and Cable manufacturing locations. Primary responsibilities include assisting the area drafting lead with completing all required work to an engineering/development drawing set prior to release into the system (Autodesk Vault). Typical tasks include creating 3D models and associated drawings or editing existing models/drawings all while ensuring they follow company drafting standards: detail, sheet metal, weldment, and assembly drawings are typical. No new design activity will be within scope of this position.   Key Responsibilities: - Correct redlined models/drawings issued by drafting lead or engineering/development teams - Convert legacy hand drawn and AutoCAD drawings into 3D models and associative drawings - Create 2D drawings from existing 3D models from other users - Collect data from engineering teams and incorporate information into appropriate drawing - Collect measurements/information from production floor to incorporate into drawings   Work Environment: - Employment will be through a third party on a contract basis. Contracts will be 1 year in length and are often extended with satisfactory performance and additional project workload. - Hybrid work schedule available (work from home 3-4 days per week) - M-F, 8am-5pm base schedule; OT is often required: 45 hours per week target   Required Education: - Candidates should possess one of the following, but other technical degrees with demonstrated skills in drafting will be considered: - A.S. Mechanical Engineering Technology degree - O.S. Drafting/CAD degree - Drafting Certificate/Certification - Candidates without degrees must demonstrate proficiency in 2D and 3D drafting and at least 2 years of Drafting/CAD Technician and Mechanical Engineering experience.   Required Experience and Skills: - Minimum of 2 years professional experience in the mechanical drafting field - Working knowledge of ASME/ANSI drafting standards - General Windows-based computer skills - Proficient in the use of Autodesk Inventor and Autodesk Vault software - Able to adapt to company standards and guidelines - Strong work ethic - Strong attention to detail   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at 716-888-3417 or emily.drew@ctg.com. Kindly forward this to any other interested parties—thank you!

CTG is seeking to fill a Human Resources Specialist opening for our client in Whitsett, NC.   Location: Whitsett, NC Duration: 12 months   Overview: We are looking for a skilled and experienced Human Resources Specialist to join our team! As a Human Resources Specialist, you will be responsible for supporting our HR department in the development and execution of HR strategy, policies, and objectives.   Duties: - Managing Employee Morale - Promoting Health Program - Managing data in HRIS - Providing support for employee administration and processing issues - Assisting in the development and management of HR programs - Ensuring compliance with all legal requirements Skills &Experience: - Minimum of 2-3 years of HR experience - Strong knowledge of HR policies and practices - Experience with HRIS - Proficiency in MS Office - Excellent verbal and written communication skills - Excellent interpersonal skills - Ability to handle sensitive information. - Strong organizational skills - Excellent time management skills - Strong multitasking skills - Strong problem-solving skills - Ability to work well in a team environment. Education: - Minimum of a bachelor’s degree in human resources or related degree Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com. Kindly forward this to any other interested parties. Thank you!

Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!    CTG's premier client has a contract assignment for a Drafting/CAD Technician II.   Type: Contract Job Title: Drafting/CAD Technician IILocation: Hickory, NC (Hybrid schedule – Remote and onsite – onsite schedule TBD, forecasting 2 days onsite per week)*Candidates must be able to commute and work onsite in Hickory, NC* Pay Rate: Based on experience Work Hours: M-F 8am-5pm Education: See below   A successful candidate in this position will possess strong soft skills as well as - Cad/Drafting experience is a must - Inventor/Vault Software experience is a big PLUS Description As a member of a global drafting department – you will assist in the creation, revision, and storage of electronic drawing files (Autodesk Inventor and AutoCAD) for custom designed process equipment located in numerous worldwide manufacturing locations. Primary responsibilities include assisting the area drafting lead with completing all required work to an engineering/development drawing set prior to release into the system (Autodesk Vault). Typical tasks include creating 3D models and associated drawings or editing existing models/drawings all while ensuring they follow company drafting standards: detail, sheet metal, weldment, and assembly drawings are typical. No new design activity will be within scope of this position.   Requirements: - Correct redlined models/drawings issued by drafting lead or engineering/development teams - Convert legacy hand drawn and AutoCAD drawings into 3D models and associative drawings - Create 2D drawings from existing 3D models from other users - Collect data from engineering teams and incorporate information into appropriate drawing - Collect measurements/information from production floor to incorporate into drawings Required Qualifications Education - Candidates should possess one of the following, but other technical degrees with demonstrated skills in drafting will be considered: - A.A.S. Mechanical Engineering Technology degree - A.O.S. Drafting/CAD degree - Drafting Certificate/Certification accepted - Candidates without degrees must demonstrate proficiency in 2D and 3D drafting and 2 years of required experience skills Qualifications - Minimum of 2 years professional experience in the mechanical drafting field - Working knowledge of ASME/ANSI drafting standards - General Windows-based computer skills - Proficient in the use of Autodesk Inventor and Autodesk Vault software - Able to adapt to company standards and guidelines - Strong work ethic - Strong attention to detail Additional Information - No third party resumes will be accepted - Drug testing and/or other employment-related inquiries may be conducted - CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. - All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors) - CTG is an Equal Employment Opportunity employer - CTG is an E-Verify Company To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Emily.Drew@ctg.com.

CTG is seeking to fill a Banking Services Operations Associate I opening for our client in Millsboro, DE.   Location: Millsboro, DE Duration: 3 months   Primary Responsibilities: - Performs clerical functions requiring simple analysis and exercises minimal use of judgment within assigned Banking Services department. - Performs data entry of customer or Company data to a designated mainframe or computer system. - Assists internal and external customers with general information responses. - Processes documents or paperwork according to standardized instructions and requiring basic knowledge of procedures. - Performs other duties as requested by management. Education and Experience Required: - GED required. - No experience required. Education and Experience Preferred: - 1-2 years of work experience. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Kimberly Watzek at 716-887-7388 or Kimberly.Watzek@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a Software Engineer II opening for our client.   Location: Remote Duration: 6 months   Overview: Provides designs, specifies information systems solutions and highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for major modifications effectively using analytical and technical skills and available technology and tools in the evaluation of client requirements and processes. Provides solutions that are technologically sound. May complete day-to-day support activities and special projects. Often directs and monitors the activities of less experienced personnel.   Scope of Responsibilities: The position works under supervision of the Technology Team Lead. The jobholder is competent to work independently on all high level systems analysis and technical phases of development. The position is capable of managing the activities of others on a project basis for small to large scope efforts and may lead project activities. The jobholder monitors staff performance on assigned projects relative to their overall abilities and effectiveness in completing projects within schedules. The position interacts with senior management, other technology personnel, clients, and vendors. The jobholder provides backup to higher management as required and may be called on to serve as a technical representative on committees, ad-hoc projects, etc.   Primary Responsibilities: - Complete and oversee basic to complex systems analysis, design and development. Play a key role as an individual contributor on complex projects. Maintain an excellent functional understanding of the supported application(s). - Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects. - Prepare and manage the technical component of project plans. - Participate with other Development, operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing. - Prepare and review test data and execute detailed test plans. Complete any required debugging. - Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms. Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives. - Prepare thorough, clear technical and functional specifications and update systems documentation. Prepare charts, tables, and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff. - Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project. - Maintain efficient operation and effectiveness of supported applications. - Recommend new technology, policies, or processes to benefit the organization and improve deficiencies. May lead or participate in technical evaluations of vendor software. - Follow and promote use of development standards and procedures. - Maintain a good understanding of the business being supported and its functions, processes, operations, and strategic direction. - May assist in developing expense and capital budgets. - Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. - Promote an environment that supports diversity and reflects the Company brand. - Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. - Complete other related duties or projects as required, which may include playing a lead role in due diligence, cost/benefit analysis or business study activities. Education and Experience Required: - Minimum of an Associates degree and 5 years systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years systems analysis/application development experience - Familiar with application development software and hardware platforms - Proficiency with personal computers as well as pertinent project management, word processing and spreadsheet software - Capable of working on multiple projects of a complex nature - Excellent problem-solving skills to assist in issue resolution - Strong verbal and written communication skills, with prior experience presenting to the target audience - Strong organizational and time management skills - Detail-oriented - Strong lateral thinking skills - Experience coordinating between Applications and business units - Experience recommending and implementing systems solutions - Experience driving project milestones and delivery dates Education and Experience Preferred: - Good understanding of the Company’s application framework - Subject matter expert in business with knowledge or experience utilizing application/system being supported - Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications - Ability to work in a team environment as well as autonomously - Ability to multitask for various components of complex projects - Action-oriented - Pro-active - Advanced knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU) Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Laura Dominguez at 716-887-7203 or Laura.Dominguez@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $57,000 to $172,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG is seeking to fill a Salesforce Engineer opening for our client in Philadelphia, PA.   Location: Philadelphia, PA Duration: 6 months   Overview: This role is primarily responsible for designing, building, and maintaining web solutions within our Equipment Finance Development Team. The successful candidate will have Salesforce Community/Experience Cloud experience, and be skilled with front end technologies such as JavaScript, HTML, CSS.   Scope of Responsibilities: The position works under the supervision of the Engineering Team Lead and may receive general direction from a more experienced team member. The jobholder is competent to work independently on most all high level systems analysis and technical phases of development and is expected to understand the business supported and its’ terminology. The position is capable of managing the activities of others on a project basis for small to medium scope efforts and may lead project activities. The jobholder may assist or help train less experienced staff. The jobholder interacts with other technology personnel, clients and occasionally vendors.   Primary Responsibilities: - Complete basic to complex systems analysis, design, and development. Play a key role as an individual contributor on complex projects. Assist the client in addressing daily problems/issues of any scope. - Determine feasible solutions and make recommendations. - Function as the Front End Expert within the team and direct less experienced resources and coordinate systems development tasks on small to medium scope efforts or on specific phases of larger projects. May project manage small to medium scope efforts. - Participate with other Development, operations, and Technology staff, as appropriate, in overall systems and integrated testing on small to medium scope efforts or on specific phases of larger projects. Prepare test data and execute detailed test plans. Complete any required debugging. - Evaluate and understand complex interrelationships and effects among programs and interfacing applications. - Use available resources to develop clear and complete technical and functional specifications for small to medium scope efforts. Review documentation prepared by less experienced staff. Update systems documentation. Prepare charts, tables, and diagrams to assist in analyzing problems. May assist in supervision and preparation of logic flowcharts. - Follow and promote the use of development standards and procedures. - Promote an environment that supports diversity and reflects the Company brand. - Maintain very good working knowledge of the supporting application(s), development environments and the supported client environment. - Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. - Complete other related duties as required, which may include participating in due diligence, cost/benefit analysis, vendor analysis or business study activities. Education and Experience Required: - Minimum of an Bachelor’s degree and 2 years’ systems analysis/application development experience, or in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 4 years’ systems analysis/application development experience - Experience with JavaScript, HTML, CSS - Experience with Salesforce Community/Experience Cloud - Familiar with application development software and hardware problems - Strong problem-solving skills to assist in issue resolution - Strong verbal and written communication skills, with prior experience presenting to the target audience - Strong organizational and time management skills - Detail-oriented - Strong lateral thinking skills - Experience coordinating between Applications and business units - Experience recommending and implementing systems solutions - Experience driving project milestones and delivery dates Education and Experience Preferred: - Experience with Agile Methodologies (Scrum, etc.) - Salesforce Certified JavaScript Developer - Good understanding of the Company’s application framework - Subject matter expert in business with knowledge or experience utilizing application/system being supported - Proven understanding of applications supported with a sound knowledge of interfacing/integrated applications - Ability to work in a team environment as well as autonomously - Ability to multitask for various components of moderately complex to complex projects - Action-oriented - Proactive Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Kimberly Watzek at 716-887-7388 or Kimberly.Watzek@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a Sr. Project Manager opening for our client in Anchorage, AK.   Location: Anchorage, AK Duration: Direct hire   Overview: The Senior Project Manager Leads complex customer and internal projects to ensure timely, accurate and cost-effective delivery of capabilities and services.  Manages cross-functional internal teams and external vendors and contractors to accomplish strategic company goals. Manages vendors and contractors' provision of products and services associated with assigned programs and projects, to include monitoring and evaluating actual performance relative to agreed levels, verifying vendors' products and services meet quality and other specifications, ensuring vendor payments are consistent with agreed pricing for services and products delivered. Identifies actual or potential problems and resolves, or develops and presents recommendation to executive management, as appropriate.   Duties:   Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. - Coordinates and directs projects, making detailed plans to accomplish goals and directing the integration of technical activities. - Evaluates new technology, analyzes trends, identifies resource needs, and develops and understanding of market demand, to plan and assess the feasibility of projects. - Directs, reviews, and approves project changes. - Prepares project budgets and directs the negotiation of contracts. - Develop and implement policies, standards and procedures for work performed for the project. - Reviewing and writing reports, approving expenditures, enforcing rules, and making decisions about the purchase of materials or services with the objective of completing the project on time, on budget and in scope. - Reviews and recommends or approves contracts and cost estimates. - Presents and explains proposals, reports, and findings, and prepares project specifications. - Plans, directs, and coordinates work with other staff activities. - Captures lessons learned and applies to future projects. - The Senior Level typically will oversee projects characterized by greater complexity and sensitivity and having more impact to the organization.  In addition, the Senior Level is expected to act as a resource base for peers, provide mentoring and assume a more proactive role in improving operations to meet the Company's objectives. - Analytical Skills - Ability to use thinking and reasoning to solve complex problems. - Budget Management – Has the ability to plan, develop and manage budgets. Can collaborate and work with contractors, leadership, and project stakeholders to ensure budget compliance. - Communication, Oral and Written - Ability to communicate effectively with others using spoken word and by writing clearly and concisely. - Conceptual Thinking - Ability to think in terms of abstract ideas. - Innovative - Ability to look beyond the standard solutions. - Leadership - Demonstrate personal leadership in all aspects of work, lead by example, and take demonstrate strong personal accountability and ownership. Ability to develop business cases for specific initiatives; understanding business impact and be able to model impact of technology on business process. - Project Management and Project Budget Management- Ability to lead projects, cross functional teams, lay out projects and tasks, and drive projects through successful completion. Ability to manage project level budgets and resources, vendor and internal resource management for project execution. - Time Management - A strong commitment to meeting deadlines and commitments, a good understanding of all tasks needed to complete out an assignment and manage those tasks effectively to meet commitments. - Working Under Pressure - Ability to complete assigned tasks under stressful situations. Skills: - Can work outdoors and travel locally to visit planned and in-progress project sites. - Ability to work with Microsoft Office products and other programs/applications specific to client. Education & Experience: - Bachelor's degree in engineering or technical field required. - Degree in electronics and/or communications engineering is preferred. PMP or PgMP certification is preferred. - Equivalent education, experience, and training may be substituted for the degree requirement plus six (6) years of progressively responsible professional level planning or operations experience demonstrating proficiency in design, implementation support and project management. - Preferred industry group experience: telecommunications, information technology, or engineering, other cross functional industry group experience in finance, provisioning, or construction will also be considered. - Equivalent functional experience may be considered. - Equivalent education and training may be substituted for experience. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a Project Controller – Grants opening for our client in Anchorage, AK.   Location: Anchorage, AK Duration: Direct hire   Overview: As a Project Controller for our Federal Grants project, you will play a pivotal role in ensuring effective financial management, compliance, and reporting for all aspects of the project. This position demands meticulous attention to detail, a thorough understanding of federal grant regulations, and strong analytical skills to manage budgets and financial data accurately. You will collaborate closely with project managers, finance teams, and stakeholders to ensure adherence to grant requirements, optimize financial processes, and support the project's success.   Duties:   Reasonable Accommodations Statement - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Financial Management: - Develop and maintain comprehensive project budgets in compliance with federal grant guidelines and organizational policies. - Monitor project expenditures, track variances, and analyze financial data to ensure alignment with budgetary constraints and grant requirements. - Coordinate with project managers to forecast financial needs and provide insights for effective resource allocation. - Implement financial controls and procedures to mitigate risks and ensure accuracy and transparency in financial reporting. Grant Compliance: - Stay abreast of federal grant regulations, guidelines, and compliance requirements relevant to the project. - Interpret grant terms and conditions to ensure adherence in all financial transactions and reporting activities. - Collaborate with project teams to develop and implement strategies for compliance with grant guidelines and reporting deadlines. - Conduct regular audits and reviews to verify compliance with grant regulations and identify areas for improvement. Reporting and Documentation: - Prepare accurate and timely financial reports for submission to federal agencies, ensuring compliance with grant reporting requirements. - Maintain complete and organized documentation of all financial transactions, approvals, and supporting records in accordance with grant regulations and auditing standards. - Assist in the preparation of grant proposals, budget justifications, and other financial documents required for grant applications and renewals. - Generate ad-hoc reports and analyses to support decision-making and provide insights into project financial performance. Stakeholder Communication: - Serve as a primary point of contact for financial inquiries related to the project, both internally and externally. - Collaborate with project managers, finance teams, and external auditors to address queries, resolve issues, and ensure effective communication of financial matters. - Provide guidance and training to project staff on grant compliance, financial policies, and procedures as needed. - Analytical Skills - Ability to use thinking and reasoning to solve complex problems. - Budget Management – Has the ability to plan, develop and manage budgets. Can collaborate and work with contractors, leadership, and project stakeholders to ensure budget compliance. - Communication, Oral and Written - Ability to communicate effectively with others using spoken word and by writing clearly and concisely. - Conceptual Thinking - Ability to think in terms of abstract ideas. - Innovative - Ability to look beyond the standard solutions. - Leadership - Demonstrate personal leadership in all aspects of work, lead by example, and demonstrate strong personal accountability and ownership. Ability to develop business cases for specific initiatives; understanding business impact and be able to model impact of technology on business process. - Time Management - A strong commitment to meeting deadlines and commitments, a good understanding of all tasks needed to complete an assignment and manage those tasks effectively to meet commitments. - Working Under Pressure - Ability to complete assigned tasks in stressful situations. Skills: - Proven experience in financial management, budgeting, and reporting. - Federal grants financial management experience is a must. - Thorough understanding of federal grant regulations (e.g., Uniform Guidance) and demonstrated ability to apply them in a complex project setting. - Strong analytical skills with the ability to interpret financial data, identify trends, and make recommendations for improvement. - Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. - Proficiency in financial software and tools (e.g., Microsoft Excel, ERP systems) required. - Experience with Workday/Adaptive Planning is a plus. Experience with grants management software is a plus. - Familiarity with project management software (MS Project, Smartsheets, etc.) is a plus. - Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and communicate complex financial concepts to diverse stakeholders. - Equivalent experience may be substituted for education and training, and vice versa. - A proactive mindset with a commitment to continuous improvement and a drive for excellence. - Ability to work independently with minimal supervision while also functioning as an integral part of a team. Integrity, professionalism, and a strong sense of ethics in financial management practices. - Adaptability and resilience in handling challenges and evolving project requirements. - Passion for the organization's mission and a desire to contribute to positive social impact through effective financial stewardship. Education & Experience: - Bachelor’s degree in accounting, Finance, Business Administration, or a related field. - Advanced degree or professional certification (e.g., CPA, CMA) preferred. - Equivalent experience may be substituted for education. - Plus, six (6) years of progressively responsible professional level planning or operations experience demonstrating proficiency in financial regulations, accounting principles, and project management or project accounting. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a Sr. Data Scientist – Forecasting and ML Ops opening for our client in Pleasanton, CA.   Location: Pleasanton, CA Duration: 6 months   Duties: - Deliver end-to-end analytics and data science solutions from idea conception through planning, requirements, design, development, testing, production, and deployment/business process integration. - Oversee the solution's ML Ops from a model standpoint, own the management of data & model drift. - Retrain the models regularly, upgrade the models and associated technical pipelines, such as addition of signals or adaptation of the models to a change in input source / format. - Do first line and second line model maintenance incl. advanced debugging whenever necessary; coordinate with engineers for specialized back-end and UI upgrades / debugging. - Collaborate with cross-functional stakeholders/SMEs throughout product solution lifecycle to ensure requirements are met and solutions are fully integrated in business processes to deliver value. - Evaluate existing and new data science tools and techniques, lead the development of data science best practices across the enterprise. Skills: - Deep understanding and experience with advanced statistics, time series forecasting, machine-learning models, best practice application of data science in a business context (e.g., back-testing & piloting), model architecture, and use cases. - Experience in data management, e.g., wrangling, extraction, normalization. - Ability to build industrialized data pipelines. - Proficiency in SQL and Python (preferred) / R / Scala. Knowledge of big data framework like Spark is an asset. - Ability to navigate, collaborate and deliver production-grade code in a complex industrialized code base. - Experience with standard SDLC process and DevOps including version-control (GitHub/SVN) and CI/CD. - Experience using business intelligence tools like Power BI / Tableau. - Experience in Azure and Databricks are a plus. - Understanding of design and architecture principles is a plus. - Good communication and presentation skills: ability to synthesize, simplify, and explain complex problems to different audiences across functions and levels; ability to convey insight through storytelling. - Strong project management skills to stay on top of the timelines and deliverables. - Autonomy and creativity with an ability to design suitable technical solutions to solve business problems. Education & Experience: - Bachelor's degree in Statistics, Data Science, Applied Mathematics, Computer Science, Business Analytics, or related quantitative disciplines (Master's degree preferred). - 5+ years of overall data science experience. - 3+ years business experience in a Data Science or Advanced Analytics role in the industry (must have demonstrated working with business units). Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Kimberly Watzek at 716-887-7388 or Kimberly.Watzek@ctg.com. Kindly forward this to any other interested parties. Thank you!

Our Top Client has an IT Support / Asset Management for IT Warehouse contract opening. This person must work on site in Quebec City.   Location: Quebec City, Quebec Duration: 6 months   Duties: - Maintain the inventory of workstations and telephones in the various computer systems such as Zebca and Octopus (Service Now); - Conduct cross-platform checks to ensure inventory is compliant in both platforms; - Maintain 15 to 20 positions on a regular basis ready to be deployed; - Work closely with the Control Technicians to ensure that the equipment request is completed as requested; - Distribute workstations and equipment to Technicians according to the requests received; - Follow-up, receive and process returned equipment when a resource leaves or when a site is closed. - Collaborate with the buyer group to determine products missing from deliveries and, if necessary, contact suppliers related to damaged products; - Use the company's inventory software platform to verify products and compare deliveries to current orders; - Work with substation equipment suppliers to ensure equipment is captured in autopilot platforms and identified prior to delivery; - Maintain cell phone lifecycle lists; - Maintain computer lifecycle lists; - Maintain iPad lifecycle lists; - Manage the recycling of obsolete equipment and ensure its destruction in accordance with the terms and conditions established by the cyber security team; - Maintain equipment rooms in good order as well as inventory of equipment other than extensions and telephones (peripheral); - Perform routine maintenance checks of the warehouse area and perform cleaning tasks to maintain health and safety standards. Skills: - Knowledge of Office 365 suite required; - Be able to lift 18 kilos (40 pounds) at a time; - Excellent computer skills; - Have great attention to detail; - Be able to follow and document instructions and instructions; - Ability to work in a team; - Be able to organize and label storage spaces; - Be autonomous. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jeffrey Thompson at Jeffrey.Thompson@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a Printer Maintenance Associate opening for our client in Longview, TX.   Location: Longview, TX Duration: Ongoing contract   This position covers the following cities in Texas: Corsicana, Athens, Atlanta, Canton, Carthage, Clarksville, Daingerfield, Gilmer, Henderson, Linden, Longview, Marshall, Mount Pleasant, Mount Vernon, New Boston, Paris, Pittsburg, Quitman, Sulphur Springs, and Texarkana. Obviously, the employee won't go to all locations every day. They might only go to some sites once a month.   Duties: - Client Relationship Management: Serve as the primary customer contact for equipment support and service - Coordinate Move/Add/Change (MAC) process - Provide on-going end user training on equipment - Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications. - Break-fix activities account for 70% of role responsibilities. - Provide IP address support- Perform basic equipment problem diagnosis - Point of contact for equipment removal and delivery for onsite support - Contact service as required (internal and 3rd party) - Utilize web-based applications as required to include Service Call Handling - Accurate call reporting on Equipment in designated systems - Remote Service call onsite support Driving (if required for duties) - Download and install printer drivers on end-user equipment - Perform printer mapping to PC as required - Escalate printer network issues to appropriate resource - Physical as well as remote device management and control - Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc.) Monitor/apply current software updates/patches - On site contact for remote solve resolutions requiring technical expertise - Non-internal device management as required - Perform remote device monitoring and remote solve (Device Management) - Identify and promote Office Solutions - Pro-actively manage consumables and supplies using the DOS calculator - Maintain on-site operator replaceable parts inventory - Collect equipment meter information and submit for billing purposes - Perform Data Entry for activity and asset tracking - Manage and maintain on-site parts inventory using PM4 Skills: - Lift and move up to 50 pounds - Read, write and follow basic English instructions - Customer service and communication skills - Ability to manage multiple tasks - Perform duties with minimal supervision - Basic Equipment problem solving and diagnosis per training provided - Customer problem resolution including escalation as required - Coordinate work tasks to ensure fulfillment of SOWs - Track and report account information as required - 1-2 years relevant experience resolving customer and equipment printing issues Education: - Minimum High School diploma or equivalent Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at 716-887-7376 or Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a Package Consultant SuccessFactors Core HR opening for our client in Armonk, NY.   Location: Remote Duration: 9 months   Skills: - US Payroll configuration and Payroll Control Center (PCC). - Payroll operations knowledge/experience would also be a plus. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $65.00/hr to $85.00/hr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG is seeking to fill an ITField Technician opening for our client in Montreal, Quebec.   Location: Montreal Duration: 6 months   Description:    **IT Field Technician must have reliable transportation and will be required to travel to stores throughout all of Quebec.** - We are seeking a dedicated and knowledgeable Technology Field Support Technician to join our dynamic team. - The ideal candidate will provide technical assistance and support to our employees, ensuring smooth and efficient use of technology within the organization. - The Technology Support Technician will be responsible for troubleshooting hardware and software issues, maintaining computer systems and assisting with technology-related projects.   Responsibilities: - Provide on-site technical support to clients, including troubleshooting hardware and software issues, diagnosing problems, and implementing solutions. - Install, configure, and maintain hardware and software systems, including desktops, laptops, printers, and peripherals. - Collaborate with internal teams to escalate and resolve complex technical issues in a timely manner. - Perform routine maintenance and upgrades on client systems to ensure optimal performance and security. - Document all support activities, including troubleshooting steps, solutions implemented, and client communications. - Educate clients on best practices for utilizing technology systems and software applications effectively.   Requirements: - Proven experience as a Technology Support Technician or similar role, with a strong background in providing technical support in a client-facing environment. - Proficiency in diagnosing and resolving hardware, software, and network issues. - Solid understanding of computer systems, networking, and operating systems (Windows, MacOS, Linux). - Excellent communication and interpersonal skills, with the ability to communicate technical concepts to non-technical users effectively.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jeff Thompson at 813-613-7513 or jeffrey.thompson@ctg.com. Kindly forward this to any other interested parties—thank you!

CTG is seeking to fill a Data Engineer opening for our client in Morrisville, NC.   Location: Morrisville, NC (hybrid remote) Duration: 12 months   Duties: We are excited to offer multiple data engineer positions in Large Language Model and Multi-modality LLM field. The goal is to help the team create SOTA LLM, VLLM, and apply the technologies into future products.   Skills: - LLM end-to-end multi-stage data pipeline which includes SFT data, RLHF data design, creation, cleaning and refinement. - Text/image data cleaning & tagging (manual and software). - Write tools to do text/image data crawling. - Proficient in Python, JSON, HTTP. Education & Experience: - Master degree required, and 3-5 years of experience. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a Server Administrator opening for our client in Anchorage, Alaska.   Location: Anchorage, Alaska Duration: 12 months+   Responsible for managing and maintaining the servers, networks, and systems of a client organization.  Plays a crucial role in ensuring the reliability, security, and performance the client’s IT infrastructure.   Key Responsibilities: - Server Installation and Configuration: Installing, configuring, and maintaining server hardware and software, including operating systems, applications, and security patches. - System Monitoring and Optimization: Monitoring server performance, identifying and resolving issues, and optimizing system resources to ensure maximum uptime and efficiency. - Security Management: Implementing and maintaining security measures to protect servers and networks from unauthorized access, viruses, malware, and other security threats. - Backup and Disaster Recovery: Developing and implementing backup and disaster recovery plans to ensure data integrity and minimize downtime in case of system failures or disasters. - User Support and Troubleshooting: Providing technical support to users, troubleshooting server and network issues, and resolving user-reported problems in a timely manner. - Documentation and Reporting: Documenting server configurations, procedures, and troubleshooting steps, and preparing reports on system performance, security incidents, and other relevant metrics. - Patch Management: Applying security patches, updates, and firmware upgrades to servers and network devices to address vulnerabilities and ensure compliance with security policies. - Capacity Planning: Assessing current and future capacity requirements, recommending upgrades or expansions, and planning for the growth of server infrastructure to meet business needs. - Automation and Scripting: Developing scripts and automation tools to streamline repetitive tasks, improve efficiency, and enhance system management processes. - Collaboration: Collaborating with other IT teams, such as network engineers, database administrators, and software developers, to ensure seamless integration and operation of server infrastructure with other systems and applications. - Continuous Learning: Stay updated with the latest technologies and best practices in server administration to effectively manage and support complex server environments.   Minimum Qualifications: - Bachelor's degree in Computer Science, Information Systems, or related field. Equivalent experience may substitute for Bachelor’s degree. - Preferred certifications include Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE) in Server Infrastructure, CompTIA Server+, Cisco Certified Network Associate (CNNA) or Cisco Certified Network Professional (CNNP), VMware Certified Professional (VCP) in Data Center Virtualization - Proficiency in Windows Server, Linux, and Unix. - Understanding of networking concepts, TCP/IP, DNS, DHCP, VPN, firewalls, routers, and switches. - Experience with virtualization technologies such as VMware vSphere, Microsoft Hyper-V, or KVM. - Knowledge of server hardware components, RAID configurations, and troubleshooting hardware issues. - Familiarity with scripting languages like PowerShell, Bash, Python, or Perl for automating tasks and system management. - Understanding of security best practices, access controls, encryption, firewalls, intrusion detection/prevention systems, and vulnerability management.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olanat 716-887-7371or rebecca.olan@ctg.com. Kindly forward to any other interested parties—thank you!

CTG is assisting a client in Chelsea, MA in staffing a Printer Maintenance Associate for an ongoing contract role.   Job Title: Printer Maintenance Associate Location: Chelsea, MA Job Type: Ongoing Contract-Hourly Consultant Hours: 8 am to 5 pm, M-F Pay: $20.66/hr   This position will require use of your own personal vehicle to drive between client locations. Mileage is reimbursed. Valid Driver’s license and no more than one moving violation in the past three years. This position will involve knowledge of MS Tool Suite (OS, Excel PP, Word), Apple and Printer Networking. The role will involve keeping inventor of Printer/copier supplies, changing out toner, toner drums, clearing jams, taking meter reads, downloading drivers and software patches and networking printers. The role may be asked to back up the mailroom on occasion or assist with print production/print finishing work.   ESSENTIAL FUNCTIONS: · Provides backup and peak workload support to all Client Associates in territory · Supports training of new employees, as required · Supports administrative tasks performed by Client Associates · Supports asset redeployment initiatives (re-use, re-deploy, and disposition activities for office assets ) · Ensures key contact list for all clients is maintained and available · Ensures there is a current roster of employees and associated duties for effective coverage support Ensures day to day interface with account key contacts is maintained during coverage support · Work with account team to ensure the Value Assurance Process is current and up to date. Communicates to Site Coordinator and Manager all process opportunities identified during support period · Maintain appropriate communication within assigned area of coverage to ensure peak workloads and absences are managed · Provide accurate and timely monthly reporting of activities as required · Performs timely submission of billing requirements with all associated reporting (XONE / Falcon) Coordinates and fair shares overtime requirements · Tracks overtime by account covered to ensure proper billing · Able to lift and move up to 50 pounds – · Travel to accounts supported using reliable dependable transportation   SKILLS: · Ability to demonstrate problem resolution skills and escalation process · Able to demonstrate excellent verbal and written communications · Able to demonstrate use of organizational and time management skills to facilitate client deliverables · Able to demonstrate ability to manage multiple tasks · Able to demonstrate use of Computer: Email, MS Word, Excel, PowerPoint -- Manage email (create folders, change user options) -- Download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms -- Perform mail merges Able to demonstrate intermediate knowledge of MS Word or equivalent -- Insert images -- Create and manage tables and columns -- Edit headers/footers -- Create forms -- Create and manage multiple sections - Able to demonstrate intermediate knowledge of MS Excel or equivalent -- Navigate multiple worksheets within a workbook -- Create charts/graphs -- Use basic math functions -- Create basic formulae Able to demonstrate working knowledge of MS PowerPoint or equivalent -- Open and create basic presentations -- Open saved presentations -- Print using different options · Able to demonstrate working knowledge of account-relevant applications -- Adobe Acrobat -- File conversion or graphic arts applications · Able to demonstrate basic knowledge of network (e.g., how to add or delete a network printer) · Able to demonstrate ability to recognize PC to printer connectivity · Able to demonstrate basic knowledge of Digital Front Ends · Able to demonstrate functional knowledge of MAC when required by client   EXPERIENCE: · 3+ years experience delivering services in a client environment · Full range of experience in Services Delivery positions · Must be tech savvy and have experience with Print production or Printer Maintenance   EDUCATION: Minimum High School diploma or equivalent   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill an Associate Lead Help Desk III opening for our client in New York, NY.   Location: New York, NY Duration: 6 months   Duties: - Implementation project manager for large customer installs. - Onsite client facing IT support for installation of A3/A4 print devices. - Remotely and physically resolve and/or reassign customer (internal and external) software, network interface and application issues. - Troubleshoot and triage software and application issues for customer resolution. - Provide technical trouble shooting to ensure that machines are running and visible on the customer’s network. - Provide day to day procedure and technical direction to customer end users. - Serve as primary contact for implementation internally and externally. - Assist with various site hardware installs by providing IT infrastructure which allows devices to print; create and provide ongoing print queue management for entire customer base. - Provide service level agreement support to customers to ensure team attains the contractual service level requirements, participate in escalation processes to ensure technical issues are resolved and minimize risk of missed SLA attainment; Contributes to the development of technical and client service process documentation as assigned. - Adhere to all network security protocols; Complete daily/weekly reporting to manager on devices implemented, devices removed, etc. along with associated network information, department, end user details, etc. - Other duties as assigned. Skills: - Intermediate  level of technology proficiency in all areas required (software/hardware implementation, networks), superior customer service and interaction skills. - Working knowing of printers, and multifunction devices, fax, and scanner. - Demonstrated ability to understand networking protocols and print system requirements and their interactions; Multitasking; strong organization skills and ability to prioritize. - Effective communication skills (including written and verbal) to a diverse population - both technical and interpersonal skills; high level of self-motivation and self-starter. - Ability to work independently and in high pressure environments. - Strong team player. - Excellent problem solving and follow-up skills. - Ability to meet deadlines. - Proficient in Microsoft Office applications (Excel, Word, PowerPoint). - Demonstrate ability to take direction from multiple sources. Experience: - 2-3 years Technical Service experience; previous customer facing experience Education: - High School Diploma or equivalent required. - Holds at least 1 advanced technical certification (examples: A+, Net+ and MCSA) - Preferred: Bachelor’s Degree Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Laura Dominguez at 716-887-7203 or Laura.Dominguez@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a Senior IT Analyst/Programmer opening for our client in Rochester, MN.   Location: Remote Duration: 12 months   Duties: - Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across the company. - In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals. - Evaluates alternative approaches and presents recommendations to teams and unit leadership. - Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment. - Maintains and supports multiple systems or complex software applications and their associated hardware at multiple sites. - Produces and maintains documentation such as system requirements, designs, resource inventories, and plans. - Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities. - Works effectively across departmental organizations gaining consensus of stakeholders. - May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. - Acts as a liaison to departments and vendors to adequately support the division's computing systems. - Interfaces routinely with colleagues who may be located at any of the company practices to perform job responsibilities requiring virtual collaboration and partnership. - May be required to provide 24/7 on-call support. Skills: - RHEL Expertise: - Proficient in RHEL 7 and 8 administration and system optimization. - Database Management: - Skilled in MariaDB/MySQL setup, optimization, and security on RHEL. - Web Server Management: - Capable of configuring and optimizing Apache/Nginx for Ruby and PHP applications on RHEL. - Scripting & Automation: - Strong in Bash scripting and advanced in managing Ansible playbooks for RHEL system automation. - Networking & Security: - Competent in RHEL networking, troubleshooting, and security configurations, including SELinux and firewall. - Monitoring & Logging: - Experienced in RHEL-compatible monitoring tools and efficient log management practices. - Containerization & Virtualization: - Knowledgeable in using Docker and RHEL virtualization tools. - Development Collaboration: - Effective at collaborating with development teams, particularly around Ruby and PHP environments. Proficient in using the Rails console for troubleshooting and interacting with Ruby on Rails applications. Skilled in documenting system configurations and processes. Education: - Bachelor's degree and 3 years' experience, including 1 year demonstrated technical experience; Or, - Associate's degree and 7 years' experience, including 1 year demonstrated technical experience. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Kimberly Watzek at 716-887-7388 or Kimberly.Watzek@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $40.00/hr to $50.00/hr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG is assisting a client in Coatesville, PA in staffing a Printer Maintenance Associate for an ongoing contract role.   Hours: 8 am to 4:40 pm M-F Job Type: Hourly Consultant Duration: Ongoing Pay Rate: $22.99   - There is an additional Health and Welfare Rate of $4.80/hr added to hourly rate - 11 paid holidays per calendar year - After one year you receive 10 vacation days   This role will require a small amount of driving using your own personal vehicle to drive between client locations. Valid Driver’s license, and no more than one moving violation in the past three years. Mileage is reimbursed. This role will be performing basic break/fix on printers and Multi-functional devices - Inventory and replenishment of supplies - Clearing jams - Replacing toner, rollers, toner drums - Downloading software patches - Networking printers   ESSENTIAL FUNCTIONS: Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications. Break-fix activities account for 70% of role responsibilities. - Provide IP address support - Perform basic equipment problem diagnosis - Point of contact for equipment removal and delivery for onsite support - Contact service as required (Xerox and 3rd party) - Utilize Xerox web-based applications as required to include Service Call Handling - Accurate call reporting on Equipment in Xerox designated systems - Remote Service call onsite support Driving (if required for duties) - Download and install printer drivers on end-user equipment - Perform printer mapping to PC as required - Escalate printer network issues to appropriate resource - Physical as well as remote device management and control - Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc) - Monitor/apply current software updates/patches On site contact for remote solve resolutions requiring technical expertise - Non-Xerox device management as required- Perform remote device monitoring and remote solve (Xerox Device Management) - Actively manage consumables and supplies using the DOS calculator- - Maintain on-site operator replaceable parts inventory - Collect equipment meter information and submit for billing purposes - Perform Data Entry for activity and asset tracking - Manage and maintain on-site parts inventory using PM   SKILLS: - Lift and move up to 50 pounds - Read, write and follow basic English instructions - Customer service and communication skills - Ability to manage multiple tasks - Perform duties with minimal supervision - Basic Equipment problem solving and diagnosis per training provided - Customer problem resolution including escalation as required - Coordinate work tasks to ensure fulfillment of SOWs - Track and report account information as required - 1-2 years relevant experience resolving customer and equipment printing issues   EDUCATION: Minimum High School diploma or equivalent   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard atkrista.eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!  

CTG ‘s valued client has an opening for a Software Engineer II in Wilmington, North Carolina.   Location: Wilmington, NC Duration: 6 months   Key Responsibilities: - Design, development, execution and support of all BI software processes and functions - This includes all software in the BI environment, e.g.: - Design, development, test and support of BI Platforms (C# Webapp). - Design, development, test and support of various BI applications and tools (C#, VB). - Support vendor selection process for new manufacturing software. - Provide training and support for existing BI software. - Work closely together across other organizations (Engineering, Manufacturing, and IT).   Requirements: - Very good knowledge of Microsoft Visual Studio 201x (C#, VB). - Good knowledge of Web development toolset. - Good knowledge of SQL databases e.g., Oracle, MSSQL Server. - Good knowledge of ITIL and AGILE processes. - Good English skills, in verbal and written form. - Ability for international travel (10%). - Experience with customer-facing solutions developed with Microsoft .Net. - Experience with VB.NET and C# Programming Languages. - Web application development using MVC design pattern. - Familiar with REST API technology. - Experience with state-of-the-art web front end design.   Required Education and Experience: - Bachelor or Master’s in computer science, Business Informatics or similar. - Experience in manufacturing IT is advantageous.   Soft Skills - Self-motivated and well organized. - Collaborate with multiple teams across multiple regions. - Process oriented and customer focused.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties—thank you!

CTG is seeking to fill an Account Support Rep Level 4 opening for our client in Tampa, FL.   Location: Tampa, FL Duration: Ongoing contract   Overview: The Customer Service Representative leads the daily work functions for service delivery for HCA Healthcare Enterprise. The objective of the position is to drive superior customer service by demonstrate & executing external communication strategy to articulate value and capability of the solutions and support the strategy. Objective of the position is to drive superior customer service through participation and coordination, with on-site team (4 employees or greater), of workflow and team activities to meet the contracted service levels. Role will interact with internal account team members (sales & operations, and 3rd party) to ensure the team supports account strategies and initiatives. The CSR has responsibility to support the implementation of the different workflows initiatives as well as coordinate deliverables & reporting internally and externally with the customer, account team and 3rd party providers. Key components of success include SLA achievement client satisfaction and retention, teamwork (internally & externally) and a closed loop communication process. The main focal point for daily customer communications and escalations.   Duties: - Manage communications for jobs in progress, any special requests, and working with production on timelines with customer/3rd party vendors. - The Customer Service Representative will act the first point of contact focused on supporting a specified customer base for all project discussion, job inquiry, and vend support. Additionally focuses on improving customer experience and awareness of client’s needs. - Develop a community of practice. - Shifts may vary based on geography. - Communicate with day-to-day account key contacts and 3rd Party providers (i.e. service, 3rd party vendors, etc.) - Record all incidents that occur inside the operation associated w/solutions to ensure Timeliness SLA is met. Response expectation within 1-4 hrs. - Participation in quality & procedures’ improvement initiatives. - Develop coverage plan for back-up as required. - Awareness of all contracted SLAs are consistently achieved and tracked. - Coordinates employee customer training (order, tracking process). - Implements and supports Critical Processes such as Client Accounts Procedures Manual, (CAPM) via Global Services Delivery Model. - Build & update WebCRD catalogue for assigned Division during onboarding process and as client requests; to included edited or new catalogue items. - Become proficient with online Tools (WebCRD, ODNet, etc.) - Communicate rejected file issue via online tools with 1-2 hours of notifications. - Vend custom jobs per Division, per customer requirements & track – Client order tracking included; report monthly to Vend Coordinator. - Workload balance with team members – i.e. when load has dropped reach out to Site Coordinator/team to offer support. Experience: - 5+ years relevant experience - Experience with extensive array of network color printer and Digital Front Ends - Experienced with advanced principles of color theory, color calibration process and instruments, color management, gamuts, and ICC color profiling Education: - Minimum High School diploma or equivalent Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at 716-887-7376 or Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is looking for an experienced Workday Consultant/Sr. Consultant who is focused on healthcare to assist our clients. The Workday Analyst supports various departments and collaborates with HR, Payroll, and IT teams to ensure data accuracy, integrity and compliance within the Workday system.   Job Requirements: - Bachelor's degree in Information Systems or related field is preferred. - Experience with Workday integrations and data management - Expertise with Workday Studio, Workday Core Connectors, Workday Reporting - Proficiency in MS Office applications - Functional knowledge of HR, Payroll, Finance or Supply Chain - Demonstrated customer service skills - Previous experience in healthcare is preferred - Ability to effectively work cross-functionally with other application teams - Ability to communicate clearly   Job Responsibilities: - Responsible for on-going system level support of Workday application (HCM, FIN, Supply Chain) - Assist departments with troubleshooting Workday issues - Performs testing and implementation of services for Workday - Designs and develops accurate and timely reports using Workday report writing tools - Assists with upgrades and testing of new versions of Workday - Performs systems analysis, design, programming, and project management utilizing technical functions from multiple applications. - Creates customized solutions utilizing knowledge from multiple technical areas. - Makes modifications to existing functionality and performs complicated interface design efforts. - Validates and critiques peer design and programming efforts. - May perform other related duties as assigned.

CTG is seeking to fill an Application Database Administrator RDBMS opening for our client in Nashville, TN.   Location: Remote, but occasional trips to Nashville may be required Duration: 11 months   Skills: - Snowflake and Azure certified. - Proficiency at query, index and performance tuning, stores procedures, and SQL coding. - Strong DBA administration skills for all DB maintenance plan activities including backups, indexing, integrity, and consistency checks, etc. - Experience in troubleshooting and resolving database problems, performance tuning and optimization. - Knowledge of Snowflake security features including access control, authentication, authorization, encryption, masking, secured view, etc. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at 716-888-3417 or Emily.Drew@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $100,000 to $110,000 annually. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG is seeking to fill an Accountant opening for our client in San Jose, CA.   Location: San Jose, CA (Remote) Duration: 6 months Pay Rate:  $30-38/hr depending on experience   Duties: - Manage and monitor closing activities across all regions. - Perform period close procedures in ERP system and support consolidation. - Prepare monthly GL entries and reconcile balance for corporate accounting, including debt, loan receivable and investment. - Prepare quarterly schedules for SEC disclosure requirements. - Review monthly hedging settlement and associated GL entries, review quarterly roll-forward schedule for SEC disclosure. - Review monthly/quarterly GL entries for accruals and prepaids. - Continuously improve processes and efficiencies with the team. - Review lease checklists, amortization schedules and related entries. Understand lease accounting guide ASC 842, provide guidance for accounting treatment in operating cases such as lease recognition, modification, termination, and impairment. - Review the monthly allocation for facility and fringe benefit costs. - Monitor changes in related costs and manage the reserved accrual for fringe benefit. - Monitor the intangible asset activities, prepare consolidated roll-forward schedules for SEC disclosures. Prepare quarterly memos for long-live assets impairments. - Communicate and collaborate with tax, internal audit, finance and SEC teams regarding GL accounting adjustments or policy changes. - Provide accounting records and information upon requests from other departments/teams. - Respond promptly to internal and external auditor requests for accounting records and information. - Review quarterly financial statements and provide explanations for significant changes over periods. - Undertake ad-hoc projects as assigned. Skills: - Account Reconciliations - Financial Audits - Financial Forecasting - Enterprise Resource Planning Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at 716-888-3417 or Emily.Drew@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill an Inventory Control Specialist opening for our client in Wilmington, MA.   Location: Wilmington, MA Duration: 8 months   Overview: The Inventory Control Administrator will be responsible for inventory cycle count on maintenance spare parts, identify technical descriptions, obtain technical data sheets from Suppliers, and entering all technical data into our CMMS system (SAP). Will also be responsible for count and technical description of parts that are not currently in the CMMS system, reviewing purchase order history identifying maintenance parts used in repairs and entering data in the CMMS system.   Duties: - Proactively support all Employee Health and Safety procedures and policies to ensure the maintenance team can work safely. - Ensure all parts inventories are maintained properly in the CMMS. - Ensure accuracy of parts issued. - Follow proper procedures when stocking, issuing, and disposing of all spare parts. - Follow proper procedures for performing inventory counts and audits. - Support spare parts ordering. - Able to utilize computer software such as MS Outlook, MS Word, and MS Excel. Be proficient at internet searches utilizing Internet Explorer. Have a familiarity with CMMS software. Skills & Experience: - Documented training in inventory management in a manufacturing environment - Minimum one (1) year of experience working in a spare parts department for a manufacturing facility. - Solid understanding of technical concepts including electrical, hydraulic, pneumatic, and mechanical systems - Ability to effectively utilize parts manuals and manufacturers build sheets. - Strong organizational skills; detail oriented. - CMMS experience is a plus, specifically with the SAP platform. - Good written and verbal communication skills to be able to communicate effectively and professionally with internal and external customers. - Ability to routinely lift weights of 40 lbs. Education: - High School Diploma or GED Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at 716-887-7209 or Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a Hardware Designer opening for our client in Yorktown Heights, NY.   Location: Yorktown Heights, NY Duration: Ongoing contract   Overview: Multiple second shift process engineering positions are open in the Packaging/Microfabrication lab in Yorktown, NY. The Packaging/Microfabrication lab provides a dynamic environment and has the mission of providing innovative solutions to leading edge projects within the Research Division, as well as Development. The team is also engaged with several government projects. The successful candidate will interact with and contribute to technical teams covering a wide spectrum of exciting and innovative research and semiconductor technology projects. Currently the Packaging/Microfabrication Team is working with teams in nanotechnology, advanced semiconductor packaging, biosensors, quantum computing and advanced wafer testing. This engineer will be a part of a technical team executing semiconductor-like processing to create parts for many of these projects as needed. Semiconductor processing such as lithography, physical vapor deposition, wet chemical cleaning, dicing, bonding, and metrology, all in a clean room environment, as well as other thin film techniques are important skills for the positions available. Excellent sample handling practices and dexterity are an absolute must because we often deal with small, delicate parts and our tooling is very manual and flexible (not typically automated). Applicants for this position must be highly motivated, excellent problem solvers, innovative and possess strong team skills with the ability to work effectively in a diverse environment.   Duties: - Process wafers and/or other substrates through plating, lithography (coat, expose, develop), wet and dry etch, clean, thin film vacuum deposition, packaging, etc. - Identify, communicate, and solve problems, organize projects and workflow. - Accurately document and summarize data and process steps, as specified. - Work closely with Engineers, Scientists, and Inventors from many different disciplines.  Must be able to work independently as well as be a good team player. - Have a working knowledge of Microsoft Office. Skills: - Hands on processing experience in semiconductor-like processing steps. - Must have good dexterity and be able to handle small sensitive parts. - Must be capable of learning to operate new tools and learning new chemical processing steps.  - Must be observant and based on technical knowledge, identify sources of variability and/or yield impact.  - Must be very flexible to learn new tasks as the workload is varied. - Must have good interpersonal skills with ability to work with Engineers, Scientists, and Inventors from many different disciplines.  Must be able to work independently as well as be a good team player. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Laura Dominguez at 716-887-7203 or Laura.Dominguez@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a ServiceNow Scrum Master/Project Coordinator opening for our client in San Diego, CA.   Location: Remote Duration: 9 months   Overview: Experienced ServiceNow Scrum Master with 5+ years of experience in Agile methodologies, Scrum, and project management. The candidate should possess strong communication, problem-solving, leadership, and collaboration skills to drive teams effectively, and the ability to lead the team through change and cultural transformation.   Duties: - Leading the scrum team using agile methodology and scrum practices to enable successful delivery. - Coordinating sprint planning, retrospective meetings, daily stand-ups, and supporting leadership scrum and other delivery cadences to ensure agile delivery and fast iteration. - Removing project impediments that stand in the way of team productivity and performance. - Identifying and engaging the relevant stakeholders and business partners to design the delivery of the appropriate cadence for stakeholder engagement with their buy-in. - Working with leads to handle new requests and remediate backlog. - Proactively identifying potential impediments or risks and problem-solving or escalating appropriately. - Being the point of contact for external communications (e.g., stakeholders) and designing change communication strategy in partnership with business partners. - Developing communication strategy and leading and managing execution with advanced copywriting editing and storytelling. - Using insights and SME input to create impactful communication and effective collaboration via different channels and medium. - Coaching the development team in organizational environments in which Scrum is not yet fully adopted and understood. - Creating transparency in processes and resolving conflicts. Skills & Experience: - Strong knowledge of Agile methodologies, Scrum, and project management tools. - Excellent problem-solving, collaboration, and leadership skills. - Strong communication, presentation, and stakeholder management skills. - Ability to coach and lead the team to meet the delivery goals. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $70,000 to $93,000/yr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG is seeking to fill a ServiceNow Solution Architect opening for our client in San Diego, CA.   Location: Remote Duration: 9 months   Skills & Experience: - Experience working in an Agile or DevOps development environment. - Significant experience defining solutions, implementing, maintaining, and/or supporting integrated computing environments in an enterprise environment. - Excellent interpersonal skills and effective communication skills are necessary to be able to translate technical information to non-technical audiences. - Effective organization, collaboration, planning, problem solving, and analytical skills. - Work on technical aspects of the ServiceNow application integrating with other internal uber business solutions and interfaces. - This role involves configuring, developing, implementing, and troubleshooting out of box features and custom features in the ServiceNow platform. - Support all technical aspects and tool solution delivery, including application UI configuration, workflow configuration, scripting, API, and system integration of ServiceNow with other business applications (e.g., Jira, Internal PtP Systems, Active Directory, SSO, automated system monitoring tools, etc.) - Create and maintain API and data integrations between ServiceNow and other services. - Initiate and collaborate with product stakeholders to understand the requirement, interface with non-IT customers and IT SMEs, analyze and provide solutions to meet business requirements and to technical problems. - 4 to 6 years in ServiceNow configuration and development experience. - ServiceNow Certification - ServiceNow Certified Application Developer. - Demonstrated proficiency with the use and management of APIs and in ServiceNow Portal design. Education: - Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $100,000 to $130,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG is seeking to fill a ServiceNow Solution Architect opening for our client in San Diego, CA.   Location: Remote Duration: 9 months   Overview: Functional and technical expert, consulting with client on implementing ServiceNow solutions based on leading practices, with the goal of accelerating adoption and driving customer business outcomes. Person needs to be focused on solving customer challenges by providing leadership and support and advocating for customer needs. Brings architectural guidance, dep business acumen, along with product expertise, innovation, and knowledge capital. Requires a broad understanding of the ServiceNow Platform, and depth in understanding a complete workflow of products. Understand the client's overall business to ensure the successful implementation of ServiceNow products and technologies.   Skills & Experience: - 6+ years’ experience working with ServiceNow, with a broad working knowledge of the platform’s capabilities and the applications that run on it in both a pre-sales and delivery capacity. - An extensive career in Professional Services, ideally working also with a software OEM, and the value proposition they bring for a customer. - The ability to build strong relationships internally and externally, ensuring proper engagement with core teams and customers. - The ability to talk to customers in their language, around their industry, and at the appropriate level across Executive, Business and Technical stakeholders. - Experience of creating and presenting, complex, multi technology solutions while creating the link to the business value proposition. - The ability to manage complex customer pursuits and invest time and resources appropriately. - The ability to navigate tough conversations and challenging meetings with internal and external customers. - Strong focus on ownership and execution against deadlines while managing multiple opportunities at a time. - The ability to develop visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude. - The ability to communicate complex business and technical concepts using visualization and modelling aids. - Experience conducting solutions presentations and obtaining customer acceptance to solution design. - A passion to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies. - Aspirations to hold either a CMA or CTA ServiceNow certification. - ServiceNow Employee Central: Provides managers and employees with a unified portal to request services and communicate from anywhere. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $150,000 to $170,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG is seeking to fill a Shipping/Receiving Technician opening for our client in Durham, NC.   Location: Durham, NC Duration: Ongoing contract Workday: M – F, 9:45 am – 6:30 pm   Duties: - Work at warehouse dock to ship and receive material in order to achieve production goals. - Standing and squatting throughout the workday are required. - Be able to lift parts up to 40 pounds required throughout the day. - Other tasks or cross-training as assigned. - Picking/packing orders to be shipped to customers. - Using an RF scanner for inventory purposes. - Occasional overtime may be required on Saturday. - The work area requires steel-toe shoes. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a Print Production Associate opening for our client in Winston Salem, North Carolina.   Location: Winston Salem, NC Duration: 12 months, with the potential for permanent hire   The Print Associate is responsible for managing the print request life cycle to meet client specifications. Each print request will flow through four major stages: Pre-Press, Print, Finishing and Distribution. During the Pre-Press, the job is prepared using a Windows based interface to build the print job. This includes, but is not limited to, selecting print type, color matching, single vs. double sided printing, and coalition settings. Once complete, the job cycles the Print stage, where the request is managed at the machine. During this stage, the Print Associate is responsible for maintaining the device by loading additional paper, loading color paper, clearing paper jams, replacing staples, etc. The Finishing stage encompasses completing the print request through binding, book making, cutting or other finishing means. The final stage Print Distribution includes boxing and prepping the print requests to move to mailrooms or other distribution methods. The Print Associate should be able to stand for long periods and lift boxes up to 30 pounds. Basic understanding of Windows operating systems and Microsoft Office Suite (Word, Excel and Outlook).   Essential Functions: - Possesses skills and competencies to deliver intermediate contracted customer requirements (document assembly and finishing). - Tasks and activities are defined and routine. - Ability to lift up to 50 pounds - Point of contact to receive, review and electronically log customer jobs - Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers) - Operate office/production equipment (printer, copier, fax, scan) - Apply asset tags to office equipment and update database - Track and coordinate the move, add or change of office equipment assets at customer accounts Clean and maintain office equipment when necessary - Process and distribute incoming and outgoing faxes, log for billing purposes - Process basic forms and update information using a PC - Wrap, pack, label, and ship finished product - Collect and submit meter reads - Maintain appropriate supply inventory, distribute supplies as required - Problem solve issues to complete production, delivery, and output requirements - Perform quality inspection before, during and after output of each production run - Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided - Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications - Operate high volume printers and copiers - Estimate, schedule and track incoming production jobs - Track and store jobs as customer requires for reuse at a future date, including file back-up - Inspect files for problem areas, including fonts, image resolution and image registration Index electronic materials to media such as CDROM, disk or tape, for reproduction and distribution Integrate variable data files into printed format using templates provided File/document conversion (utilizing standard software) - Perform operator maintenance on equipment - Maintain reporting logs and information for billing - Track and store jobs as customer requires for reuse at a future date, including file back-up - Perform minimal training to customer end-users on equipment - May develop work processes or templates - May operate high volume folding and inserting mail equipment   Skills: - Able to demonstrate computer skills - Functional knowledge of PC (keyboard functions, mouse, etc.) - Able to demonstrate Intermediate use of MS Office (Word, Excel, PowerPoint), web, internet, and intranet - Create spreadsheets - Use standard formulas - Sort - Filter, and create graphs - Import/export information - Embed files into applications - Move data between Word and Excel - Able to demonstrate ability to use / locate devices (drives, files, printers) attached to network - Able to demonstrate ability to send and receive emails, find, open and save documents and files, perform data entry - Able to demonstrate ability to use Internet Explorer for web browsing, send documents to preconfigured printer - Able to demonstrate basic math skills (division, multiplication, percentages) - Able to demonstrate business maturity and professionalism - Workers acting as first responders require basic use of MS Office, sufficient to maintain reporting in Excel; web access knowledge and Internet skills, plus proficiency in PC connectivity to printers as well as printer configuration (setting default parameters)   Experience: - Experience in a Customer Service environment (minimum 1 year) - Post high school technology training or experience   Education: - High school diploma or equivalent required   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group is required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at 716-887-7373 or krista.eckard@ctg.com. Kindly forward this to any other interested parties—thank you!

CTG is seeking to fill a Business Systems Analyst IV opening for our client based in Buffalo, NY.   Duration: 8 months, with potential for extension or hire Location: Remote   Overview: Responsible for facilitating moderately complex to complex projects from proposal through post implementation. Participates in meetings with lines of business to identify their requirements in how an application looks and feels to the end user; provides feedback on them. Serves as project lead to ensure test plans and specifications are completed in a timely basis and project meets established milestones. Responsible for various system testing activities not covered by other teams such as clients completing User Acceptance Testing (UAT).   Primary Responsibilities: - Responsible for preparing well documented functional specifications for assigned projects, test plans, test cases and execution of test cases. Responsible for research analysis of moderately complex data ensuring functional design of assigned projects is accurate. Serve as mentor to less experienced staff by assisting in application training, research analysis and project methodology consultation. - Serve as functional lead on moderately complex projects for assigned application(s). Schedule and facilitate project team meetings as applicable. - Meet with business client to discuss requested application changes related to an enterprise-wide or business initiative, compliance/regulatory requirement, required system change due to contractual agreement or system maintenance (business as usual [BAU]) ensuring a thorough understanding of specifications for assigned applications. Participate in design discussions and document/deliver functional specifications. - Participate in meetings with lines of business to identify their requirements in how an application looks and feels to the end user and provide feedback to clients regarding business requirements to ensure technology applications support internal/external customer needs and products/services as provided by lines of business. Review business requirements with technology team to ensure understanding of project requirements. - Coordinate and provide estimates for moderately complex to complex projects and complete estimates for assigned component on large projects, inclusive of timelines and project phases. - Serve as subject matter expert to consult and advise on how applications may be impacted by enterprise-wide initiatives, like an acquisition or major change in products/services provided to customers. - Work with vendor to gain thorough understanding of project functionality and provide insight on implementation. - May act as Test Coordinator for large project initiatives involving multiple applications. - Participate in and document data mapping for integration of systems, conversion, and acquisition related projects to understand how applications may need to change or be impacted by enterprise-wide initiatives, like regulatory requirements, other system enhancements or business initiatives. - Work with other testing teams, when applicable, to prepare test plans and scripts based on functional specifications, and manage and/or execute test cases verifying changes and enhancements work and perform as required. Serve as functional lead with other project team members on other systems that impact the project. - Monitor functional specifications and change requests to ensure project stays within scope and meets regulatory requirements, while ensuring adherence to business requirements and Corporate Technology standards. Ensure the Bank process and documentation is followed to ensure adherence to Corporate Technology standards and regulatory requirements. - Ensure efficient and timely resolution of issues arising from testing or implementation to ensure expected performance. Ensure issues, incidences and questions are documented, reported and resolved as required. - Coordinate and manage post-implementation by getting feedback, resolving any issues and completing a debrief including actual to plan for timeframe and financials.   Education and Experience Required: - Combined minimum of 5 years; higher education and/or operational/business analytics experience. - Strong verbal and written communication skills. - Strong organizational skills. - Strong time management skills. - Strong lateral thinking skills. - Strong problem-solving skills. - Proficiency with personal computers as well as pertinent software packages. - Excellent problem solving skills to assist in issue resolution   Education and Experience Preferred: - Bachelors degree. - Subject matter expert in business with knowledge or experience utilizing application/system being supported. - Capable of working on multiple projects of a moderately complex to complex nature. - Proven understanding of applications supported with a sound good knowledge of interfacing/integrated applications. - Ability to effectively use project management, word processing and spreadsheet applications. - Good understanding of the Bank's application framework. - Familiarity with application development software and hardware platforms. - Ability to understand business supported and its terminology. - Ability to effectively present to all levels of management. - Ability to multitask for various components of moderately complex to complex projects. - Ability to coordinate between applications and business units. - Ability to work in a team environment as well as autonomously. - Ability to recognize project milestones and delivery dates. - Ability to recommend and implement solutions. - Detail-oriented. - Growing understanding of Bank acquisition methodology or relevant conversion experience.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at anisha.muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $40,000 to $105,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG is seeking to fill a United States-Database Administration-Level 10 opening for our client in Dearborn, MI.   Location: Dearborn, MI Duration: 12 months   Duties: - Manages and administers the physical and technical aspects of database systems, including base definition, structure, documentation, long-range requirements, operational guidelines, and protection. - Responsibilities include, but are not limited to, installation and maintenance of the database system, installation of upgrades and patches, performance and capacity monitoring/management, and security compliance. - Proposes and implements enhancements that will improve the performance and reliability of the system. - Potential interaction with clients (internal or external) in order to understand and meet requirements for the delivery of services related to database products.   Skills: - Adabas DBA Skills Experience creating and working with data files, field definition table (FDT), data maps, columns, tables, records, fields, and Adabas keys. - Experience creating and working table columns. - Experience Natural Security. - Experience working with Adabas/Natural under z/OS V2 or higher. - Creation and maintenance of JCL in order to maintain jobs that are used to support the databases and run Adabas utility jobs, within the environment. - Usage of the ISPF editor in order to view/maintain/create JCL to administer database jobs. - Will build and use existing Adabas utilities to maintain database scheduled activities, or to use the utilities to affect database changes. - Any experience with Natural One would be a plus - Planning, configuring, and implementing ADABAS to comply with audits and regulatory requirements. - Providing technical assistance to PMOs DBMS programming and systems design staff. - Assisting in evaluating and setting database parameters. - Planning, configuring, and implementing Adabas Replication - Responsible for 24x7 coverage - Ensure backup and disaster recovery plans are implemented, tested, and verified. - Incident and problem management Software AG engineer - Experience planning, installing customizing, configuring, and implementing Software AG products. - Adabas, Natural, Adabas Replication, Entire X, Entire System Server, Entire Network, Predict, Adabas Review and Natural CICS interface. - Experience defining RACF profiles to control access to protected resources. - Responsible for 24x7 coverage Incident and problem management Modify, as necessary, existing customer programs.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson atJamie.Robinson@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a PC Hardware Technician opening for our client in Morrisville, North Carolina.   Location: Morrisville, NC Duration: 12 months   The PC Hardware Technicianprovides technical support for our customers. This role will be 98% hardware support with occasional software support. This position will focus on identifying and fixing personal computer product issues. The Technician will be working directly with account teams and the customer to identify and reproduce technical issues and provide a solution. The ideal candidate will provide timely updates to ensure the issue is being understood, worked, and fixed. This will be done through working with Level 2 and Product Engineering, and the customer.   Position Requirements: - Experience working directly with customers to identify technical issues and providing solutions - Ability to identify pervasive issues on PC products and options - Good organizational / planning / communication skills - Ability to work within a team environment   Must Have: - A+ Certification - 3 years PC hardware support - Ability to demonstrate problem determination and resolution skills   Nice to Have: - PC hardware testing - Microsoft Windows troubleshooting skills   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at jamie.robinson@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a ServiceNow Developer Analyst opening for our client in Dallas, TX.   Location: Dallas, TX Duration: 12 months   Required Experience Knowledge, Skills & Abilities: - ServiceNow platform knowledge - JavaScript - Knowledge of incident and case modules - Knowledge of ServiceNow flow designer - Case management Incident management in the SNOW module. - Out of Box and JavaScript development in SNOW   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at anisha.muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is seeking to fill a Paid Media Specialist, Social Media opening for our client based in Morrisville, North Carolina.   Location: Remote Duration: 12 months   We are seeking a strategically-minded Paid Media Specialist with 5+ years of experience to join our Global Paid Social Media team.   Overview: We are seeking a highly motivated Paid Media Specialist with 5+ years of experience to join our Global Paid Social Media team.   The Paid Social Media Buyer / Planner participates in all aspects of executing high profile and complex paid social media campaigns on networks like Facebook, Instagram, TikTok, Twitter, LinkedIn, YouTube, etc. This includes initial planning, implementation, monitoring, optimization, analysis and reporting. This team member will use their experience in Paid Social to provide strategic recommendations, analysis, and reporting in addition to responding to ad-hoc requests.   The Global Paid Media Team’s ability to target customers, optimize content and ad delivery, and deliver outstanding performance demands a detail oriented, strategic, and creative thinker with drive and dedication. This is a highly visible role that will work as a trusted partner and advisor to multiple business units and countries around the world, enabling them to execute the best paid social programs possible.   Responsibilities: - Actively place and manage paid social campaigns to achieve set objectives – which may vary from video views, engagement, conversions, reach and frequency, etc. - Analyze performance data and build action plans based on conclusions - Develop and manage execution of campaign plans, including deadlines, creative assets, copy needs, and ensure various stakeholders are on schedule to keep ads running on time. - Build deep relationships with stakeholders from across Lenovo business units, and guide them toward the best strategies for their paid social campaigns. - Maintain high levels of up-to-date knowledge of best practices and strategies in social media and paid social media (betas, ad network updates, innovation opportunities, etc.) - Assist in development of media strategy and building paid social media plans (including audience targeting and segmentation, messaging, flighting, budgeting, etc.) - Develop, grow, and maintain relationships through exceptional service - Contribute to team's education and develop POVs; evangelize the value of paid social media and the best practices.   Requirements & Experience: - Minimum 5 years of hands-on experience in buying cross-platform paid social media ads. - Experience with regular reporting, collaborative strategic planning, and performance management - Sprinklr or other Paid Platform Management tool experience preferred - Strong Excel, PowerPoint, and data visualization skills - Ability to handle multiple tasks in a fast-paced environment, under tight deadlines. - Demonstrated excellent analytical and data interpretation skills - Strong verbal and written communication skills. - Detail-oriented and organized.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at jamie.robinson@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $40.00 to $41.25 hourly.  Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG is seeking to fill a PCS Quality Lab Shift Technician opening for a client in Baytown, Texas.   Location: Baytown, TX Duration: 12 months   The technician’s primary responsibility within the polycarbonate laboratory is analyzing samples from the in-process and finished goods stages of the production processes. The technician is responsible for accurate reporting of these results to manufacturing. The incumbent works closely with production, warehouse, and laboratory personnel in supporting efforts for testing and process improvements. Technicians within the laboratory are responsible for troubleshooting of equipment and are capable of working independently as well as a member of the laboratory team. Safety is the highest priority; the applicant must embrace and participate in our safety culture and programs.   Duties: - Performs environmental testing, in-process, and finished goods testing. - Performs validation testing of raw materials received from outside suppliers. - Approves raw material barge Certificates of Analysis (COAs) from suppliers not tested for release. - Key Testing: evaluation of color chips, MVR/MFR testing, and visual inspection of polycarbonate pellets. - Prepares samples for injection and extrusion molding then evaluation. - Operates and maintains testing equipment for: - Extrusion and hydraulic injection molding machines, FTIR spectrophotometers, UV-Vis, pH meter, analytical balances, moisture analyzer, Rheotek viscometers, Melt Indexers, Metrohm Titroprocessors, Karl Fischer Titrators, Gas Chromatography & HPLC, Headspace GC, UltraScan Pro – color difference, YI, Cap Y. - Performs testing in support of the statistical quality control (SQC) program for instruments. - Performs minor maintenance of laboratory instruments. - Performs basic troubleshooting of instrumentation and equipment. - Writes a Technical Service Request (TSR) when minor maintenance or basic troubleshooting cannot resolve the instrument problem. - Entry of laboratory data into Sample Manager (LIMS). - Segregates liquid waste and solid waste generated from testing during the work shift. - Disposal of generated PC waste i.e. pellets, paddies, goobers, string from testing into warehouse boxes. - Support productions need for accurate results through timely and reliable sample testing. - Supports the unit chemists and color specialist with sample testing requests. - Work with production personnel to resolve process quality issues in a timely manner. - Works safely to prevent on-the-job injuries by following standard operation procedures, safety procedures, and safe handling of chemicals. - Performs safety and housekeeping walkthrough of work areas. - Maintains a clean work area and stocks work area with supplies. - Write up of shift relief in Shift Connector by the end of shift. - Reviews Sample Manager throughout the shift for failing results entered by him/her and takes action.   Requirements: - Associate of Arts in Science related degree with the following requirements AND/OR; - 64 hours in a science curriculum - 1 year of general chemistry with labs for science majors - 1 year of organic chemistry with labs for science majors - 1 college algebra course or higher level math course - Basic Computer Skills - Critical thinking and analytical skills   Preferred Qualifications: - Bachelor of Science in Chemistry - At least three years of lab experience - Experience with lab software systems (e.g. Sample Manager, Empower, Tiamo) - Experience with software systems (e.g. SharePoint, Excel, PowerPoint, Word)   The polycarbonate laboratory encompasses a large volume of samples for physical testing. The applicant must know that samples arrive to the laboratory in 5lb to 25lb bags for evaluation. Lifting through the day is required. Other requirements are as follows: - Willingness to work a rotating 12hr shift. - Willingness to work his/her fair share of overtime. - Removal of generated laboratory waste by the end of shift to the waste pad. - Exchange of methylene chloride totes using the buddy system to place a full tote in service. - Willingness to work alone for a period of time in a phenol lab. Lone Worker alert button is utilized. - Consult with the Team Leader (acting supervisor) on shift with concerns or needs.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloeat 716-887-7209 or tana.stilloe@ctg.com. Kindly forward to any other interested parties. Thank you!

CTG is seeking to fill an Electrical Engineer opening for our client in Fredericksburg, Virginia.   Location: Fredericksburg, VA Duration: 6 months   Duties: You will be responsible for providing EMF/RF analysis and problem resolution using technical simulation modeling software, EMF/RFI site surveys, knowledge of industry best practices for mitigating EMF/RF interference, preparing technical reports, specifications, value engineering and undertaking technical investigation studies for more complex projects and solutions requiring atypical designs.   Other responsibilities include: - Develop and implement engineering processes. - Work with architects and other design teams to refine EMF/RF solutions. - Review and comment on Contractor RFIs, material submissions, shop drawings and support project & construction management teams. - Work in a lab environment assembling, modifying, and testing prototypes. - Document and specify components/assemblies for materials, processes, tolerances, and inspection techniques in accordance with departmental standards.   Here’s what you’ll need: - BEng or BSc in Electrical Engineering. - At minimum, have taken and passed the FE exam or planning to take it within the next 8 months. - Ability to apply design principles and techniques for electrical engineering, organize and prioritize multiple projects and process information with speed and accuracy. - Problem solving skills with the ability to become hands on involved when needed. - Strong communication, organizing, planning, and inter-personal skills. - Willing and able to travel both domestically and internationally (50% Travel required). - Must be proficient with Microsoft office products. - Read and interpret blueprints, technical drawings, schematics, and computer-generated reports. - Must have initiative. Will work independently and collectively. - Must possess a strong desire to learn and build technical knowledge.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group is required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloeat 716-887-7209 or tana.stilloe@ctg.com. Kindly forward to any other interested parties. Thank you!

As the Epic Healthcare Delivery Manager, you will be a key leader within our Healthcare practice, responsible for driving excellence in Epic system implementation, optimization and support. This role requires deep expertise in Epic methodology, a consulting background, and the ability to lead delivery teams and support pursuit strategies. You will play a critical role in our strategic growth plans and initiatives, ensuring the successful delivery of Epic solutions to our clients. Key Responsibilities: - Lead and manage multiple consulting engagements concurrently, driving client satisfaction, employee retention, and profitable results. - Lead the development and refinement of our Epic system implementation, optimization and support methodologies to ensure best practices and efficiency. - Create and maintain Epic-related content, delivery methodologies, processes, programs, templates, and tools to enhance offerings and quality of delivery. - Collaborate with business development teams to identify and pursue Epic-related opportunities in the healthcare market. - Actively participate in the selection and management of consulting teams - Develop and deliver training programs for our internal teams to enhance their Epic knowledge and capabilities. - Contribute to the development of our Healthcare practice’s strategic growth plans and initiatives. - Collaborate with PMO and execute delivery based on processes, structures, and reporting requirements - Provide guidance and mentorship to project teams, ensuring the successful execution of client engagements. - Identify and implement process improvement opportunities, policies, or standards for client engagements. Qualifications: - Bachelor’s degree in a related field (Master’s preferred).  - Extensive experience (8+ years) in Epic system implementation and optimization. - Multiple Epic certifications such as EpicCare Inpatient, Clinical Documentation, Orders, Order Transmittal, OpTime, ASAP, and Healthy Planet (highly preferred) - Proven consulting experience in the healthcare industry (multiple years consulting, 5+ years managing consulting teams)   - Strong leadership and project management skills and successful negotiation/interaction with client executives. - Past experience leading teams of 30+ consultants.  - Excellent communication and presentation abilities. - Ability to work collaboratively with cross-functional teams. - Flexibility to transition between internal and client-focused roles. - Experience working with off-shore teams highly preferredwith blended delivery models for fixed bid, T&M, hybrid shoring (on/off shore), and managed services. 

CTG's client is looking for a QA Tester for a top software client in the Raleigh, NC area.   Duration- Long Term Contract (possible perm conversion) Salary- $90,000k - $109,000k Location- Onsite in Raleigh, NC office   The QA Tester will work within the organization and involve executing and enhancing quality assurance standards for in-restaurant, in-store, web, and mobile customer-facing technologies and services, such as restaurant, fuel, and retail point of sale (POS) as well as back-office systems.   Expectations include: You apply proven analytical and problem-solving skills to validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.  You remain current on trends in our industry as well as the latest techniques/technologies that help drive effective QA processes to improve the results we deliver to our clients.  The ideal candidate is passionate about quality software and will contribute both to the definition and the enforcement of quality assurance processes and procedures based on best practice methodology.    Duties and Responsibilities: - Define and enhance standards for QA processes and procedures for the organization. Enforce the processes and procedures on your projects. - Be a go-to person for QA on the assigned project. Coordinate all test activities for the project to achieve its goals. Advise stakeholders on scope of testing required to achieve the goals in given time. - Be a mentor for other team members and relay the product knowledge. Provide on-the-job training. - Work closely with development team, product owners and other team members to determine the scope of testing to ensure maximum test coverage. - Plan and execute tests for new, modified, or existing solutions to ensure that the final product meets high quality standards, is fully functional, and satisfies the end user expectations. - Create and execute well-structured test plans, test cases, and test scripts to ensure overall quality of the product is met. - Identify any potential issues with the product and report the issues effectively to the development team. - Work collaboratively with development team on the issue resolution and recommend program improvements. - Perform regression/smoke tests when necessary, as a final check to ensure that the product is of good quality before delivering to the customer. - Report test results, QA status, and risks to the project team in timely manner before delivery of the product to the customer. - Replicate and analyze issues related to the current system or reported by the customer including database and environment level investigation. - Help set up and maintain internal test environments and test data. Install new versions of the applications under test.   Qualifications: - Bachelor?s Degree in Computer Science or Information Technology or equivalent professional experience - 3+ years of relevant technical QA experience or similar role - Retail, Fuel Pharmacy, Restaurant, or POS experience is a big plus Office Skills (Word, Excel, PPT) - Basic SQL/Databases, Basic Linux and XML  - Ability to work with various QA/Testing tools and technologies (i.e. Jira, Testlink, SOAP UI, Postman) - Scripting (Python) experience is advantage - Problem analysis - Retail Process Knowledge (Retail Experience) a big plus

CTG is seeking an analyst to help our client with the optimization of student health EHR Point and Click.  Assessment experience is required.   Requirements: - Understanding of the Point and Click software platform, architecture, and environment structure of the solution. - Proficient with the build, test, configuration, and optimization of the key functional solutions for Point and Click. - Experience with Student health program models, clinic structure & health delivery supported by the Point and Click Environment - Familiar with student health, behavioral health, ambulatory, primary care, clinic and billing workflows supported by Point and Click Functionality - Adept and stakeholder management and operational change management and standardization of clinical and business workflows supported by the Point and Click software suite.

CTG is seeking to fill a Senior Technical Engineer opening for our client.   Location: Remote Duration: 12 months   Overview: Provides technical solutions, designs, documentation, and guidance, specifies solutions, and provides technical guidance at the highest level of technical direction in the development and deployment of new or existing technical solutions.   Primary Responsibilities: - Work closely with Technology management, customers, and support teams on a regular basis to lead the design, development, and execution of technical solutions that meet or exceed the current and future needs of the organization. - Primary responsibilities may include infrastructure architecture and design, research, and development of new or expanded systems, creation of technology standards and policies, thorough analysis of user requirements and operational constraints, unit test and system integration, and user acceptance testing. - Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements. Estimate the size of the effort required to complete complex, moderate to large scale projects where applicable. - Coordinate vendor interactions and manage contract and/or vendor resources as needed. - Mentor and coach less experienced engineers, technicians, and integrators. Review documentation, proposals, and changes proposed by less experienced staff. - Seek to expand knowledge and understanding of Financial Services trends, practices, and technologies on a continuous basis. - Follow and promote use of industry best practices, standards, and procedures. - Maintain an expert level of technical aptitude and expert working knowledge of supporting application(s), development environments and the supported client environment. Maintain an expert level understanding of vendor products, services, and future updates. - Assist in developing expense and capital budgets. - Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. - Promote an environment that supports diversity and reflects the Company brand. - Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. - Complete other related duties as assigned.   Supervisory/Managerials Responsibilities: Not Applicable.   Education and Experience Required: - Combined minimum of 12 years higher education and/ or work experience in systems design, management, and/or architecture. - Thorough understanding of the system development and infrastructure lifecycle and architecture, vendor best practices, IT Service Management, and systems design.   Education and Experience Preferred: - Bachelors degree in Computer Science or Computer Engineering. - Minimum 12 years advanced experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications. - Ability to translate complex business and functional requirements into structured high quality implementations using any variety of industry standard approaches. - Demonstrated ability to develop alternative solutions to complex problems and recommend the best solution to the technology business, and project teams. - Advanced technical skills. - Advanced analytical skills. - Advanced troubleshooting skills. - Advanced problem solving skills. - Verifiable industry and/or vendor expertise in relative technologies. - Able to meet with clients of varying levels to gather, document, and analyze system specifications and requirements, work closely with integrators, developers, and testers in the fast-paced environment. - Ability to work independently and collaboratively with others in team environment. - Ability to use effective facilitation skills and techniques to elicit and review requirements from a diverse range of stakeholders and group size. - Understanding of how the people, processes and technology within an organization interact in relationships and patterns to create a feasible solution on projects of medium to high complexity. - Excellent written and verbal communication skills. - Possesses effective influencing skills. - Process-oriented. - Logical thinker. - Strong knowledge of server/client and virtual technologies. - Ability to master complex tasks with minimal supervision. - Experience with project estimation and budget/planning activities. - Able to learn quickly in a rapid pace environment.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at jamie.robinson@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $95,000 to $275,000.  Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.  In addition to salary, a competitive benefit package is also offered.

CTG is seeking to fill a Senior Technical Engineer opening for our client.   Location: Remote Duration: 12 months   Overview: Provides technical solutions, designs, documentation, and guidance, specifies solutions, and provides technical guidance at the highest level of technical direction in the development and deployment of new or existing technical solutions.   Primary Responsibilities: - Work closely with Technology management, customers, and support teams on a regular basis to lead the design, development, and execution of technical solutions that meet or exceed the current and future needs of the organization. - Primary responsibilities may include infrastructure architecture and design, research, and development of new or expanded systems, creation of technology standards and policies, thorough analysis of user requirements and operational constraints, unit test and system integration, and user acceptance testing. - Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements. Estimate the size of the effort required to complete complex, moderate to large scale projects where applicable. - Coordinate vendor interactions and manage contract and/or vendor resources as needed. - Mentor and coach less experienced engineers, technicians, and integrators. Review documentation, proposals, and changes proposed by less experienced staff. - Seek to expand knowledge and understanding of Financial Services trends, practices, and technologies on a continuous basis. - Follow and promote use of industry best practices, standards, and procedures. - Maintain an expert level of technical aptitude and expert working knowledge of supporting application(s), development environments and the supported client environment. Maintain an expert level understanding of vendor products, services, and future updates. - Assist in developing expense and capital budgets. - Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. - Promote an environment that supports diversity and reflects the Company brand. - Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. - Complete other related duties as assigned.   Supervisory/Managerial Responsibilities: Not Applicable.   Education and Experience Required: - Combined minimum of 12 years higher education and/ or work experience in systems design, management, and/or architecture. - Thorough understanding of the system development and infrastructure lifecycle and architecture, vendor best practices, IT Service Management, and systems design.   Education and Experience Preferred: - Bachelors degree in Computer Science or Computer Engineering. - Minimum 12 years advanced experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications. - Ability to translate complex business and functional requirements into structured high quality implementations using any variety of industry standard approaches. - Demonstrated ability to develop alternative solutions to complex problems and recommend the best solution to the technology business, and project teams. - Advanced technical skills. - Advanced analytical skills. - Advanced troubleshooting skills. - Advanced problem solving skills. - Verifiable industry and/or vendor expertise in relative technologies. - Able to meet with clients of varying levels to gather, document, and analyze system specifications and requirements, work closely with integrators, developers, and testers in the fast-paced environment. - Ability to work independently and collaboratively with others in team environment. - Ability to use effective facilitation skills and techniques to elicit and review requirements from a diverse range of stakeholders and group size. - Understanding of how the people, processes and technology within an organization interact in relationships and patterns to create a feasible solution on projects of medium to high complexity. - Excellent written and verbal communication skills. - Possesses effective influencing skills. - Process-oriented. - Logical thinker. - Strong knowledge of server/client and virtual technologies. - Ability to master complex tasks with minimal supervision. - Experience with project estimation and budget/planning activities. - Able to learn quickly in a rapid pace environment.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Laura Dominguez at 716-887-7203 or Laura.Dominguez@ctg.com. Kindly forward this to any other interested parties. Thank you!   The expected base salary for this position ranges from $95,000 to $275,000.  Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.  In addition to salary, a competitive benefit package is also offered.

CTG is currently assisting a client in staffing several Network Administrator openings in anticipation of a first quarter 2024 project. Overview: We are seeking highly skilled and motivated Network Administrators to join our dynamic IT team. The ideal candidate will have a strong background in network administration, with expertise in managing and maintaining both Palo Alto and Cisco networking technologies. This role involves designing, implementing, and supporting our network infrastructure to ensure seamless connectivity, security, and optimal performance.   Responsibilities: Network Design and Implementation: - Design, implement, and manage network infrastructure based on Palo Alto and Cisco technologies. - Collaborate with cross-functional teams to understand business requirements and translate them into effective network solutions. - Ensure the scalability, reliability, and performance of the network architecture. Network Security: - Implement and manage Palo Alto firewall solutions to safeguard the organization's network against security threats. - Develop and enforce security policies, conduct regular security audits, and respond to security incidents promptly. - Stay updated on the latest security trends and technologies to proactively enhance the network security posture. - Configuration and Optimization: - Configure and optimize Cisco routers, switches, and other networking devices to ensure efficient data flow and minimal downtime. - Monitor network performance and troubleshoot issues to identify and resolve connectivity and performance problems. Network Monitoring and Reporting: - Implement network monitoring tools to proactively identify and address potential issues. - Generate regular reports on network performance, security incidents, and capacity planning. Collaboration and Documentation: - Work closely with other IT teams and departments to understand their networking needs and provide effective solutions. - Maintain comprehensive documentation of network configurations, changes, and troubleshooting procedures.   Requirements: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience as a Network Administrator with a focus on Palo Alto and Cisco technologies. - Industry certifications such as CCNA, CCNP, PCNSA, or PCNSE are highly desirable. - In-depth knowledge of TCP/IP, VLANs, VPNs, and routing protocols (e.g., OSPF, BGP). - Hands-on experience with Palo Alto firewall configuration, rule management, and threat prevention. - Proficiency in configuring and troubleshooting Cisco networking devices. - Strong understanding of network security principles and best practices. - Excellent communication and interpersonal skills. - Ability to work independently and collaboratively in a team-oriented environment.   Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.   CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.   To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Kim Watzek at716-887-7388orkimberly.watzek@ctg.com. Kindly forward this to any other interested parties. Thank you!

CTG is looking for an onsite support engineer to assist the client with setting up flex desks, cabling, and  connecting meeting room equipment.     Key requirements: - Active Directory - Azure - Intune - Office 365 - LAN - Workplace support - Problem solving - Language EN - In possession of a driver’s license and able to independently travel between the sites. 5 min drive from the main office. This postion is part-time, every Wednesday and the first day of the month. Should the first day of the month fall on a different day than Wednesday, then the support will be moved to the first day, and the Wednesday will be dropped for that week  Working hours: 8:30 – 6:00 Location: Houston